rewindex

Outages by dayJuly 13, 2021

Outages on July 13, 2021

UTC day 2021-07-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

38incidents started
13labelled major or critical
27vendors with a new incident
3still open from earlier days

By vendor label: Critical 5 · Major 8 · Minor 19 · No impact listed 6 · 20 maintenance

Outage events this day

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 38

VendorIncidentImpactStartedResolvedStatus
BrazeDashboard Loading Issues - All ClustersCritical (17 min)resolved
Semaphoreapt-get update not workingCritical (7.3 h)resolved
Monday.comInvestigating issues with our automations and outgoing integrations in the EU serverCritical (21 min)resolved
Box[Critical] Issue with generating ReportsCritical (2.8 h)resolved
Red Hat (incl. Quay.io)Elevated timeouts for registry.connect.redhat.comCritical (5.4 h)resolved
BitbucketPartial outage of Bitbucket cloudMajor (2.3 h)resolved
AmplitudeWeb Reporting OutageMajor (38 min)resolved
XeroSlowness and errors while accessing XPMMajor (27 min)resolved
ConfluentPartial outage in AWS eu-central-1 due to connectivity issues affecting one availability zone (euc1-az3)Major (4.6 h)resolved
AsanaMajor outage EUDCMajor (5.0 h)resolved
BitbucketPartial outageMajor (2.6 h)resolved
Travis CIBuilds are not triggering for travis-ci.comMajor (3.1 h)resolved
MongoDB AtlasMongoDB Realm: Realm Sync disabled requiring re-enablingMajor (2.1 h)resolved
XeroATO gateways are experiencing difficultiesMinor (49 min)resolved
TwilioSMS Delivery Failures on Canada Videotron (302-500)Minor (2.9 h)resolved
TwilioSuper SIM Connectivity Issues With 2G/3G NetworksMinor (1.0 h)resolved
Scaleway[Dedibox] Domain search issuesMinor (2.4 h)resolved
TwilioVideo Compositions are Delayed and Some Others FailMinor (7 d)resolved
SinchVoice and Verification Flashcall degradationMinor (5.3 h)resolved
AptibleEC2 Host FailureMinor (3.0 h)resolved
SinchSinch notification - EU2 degradationMinor (5.2 h)resolved
Monday.comConnectivity Issues across accounts and devicesMinor (2.6 h)resolved
RevenueCatCharts v1 Data DelayedMinor (12 h)resolved
MailgunDelivery delays for transactional messages in EUMinor (1.2 h)resolved
NetlifyOrigin and API IssuesMinor (31 min)resolved
GreenhouseEmail delays for Greenhouse OnboardingMinor (1.9 h)resolved
TwilioTimeouts Searching UK Numbers in Twilio ConsoleMinor (6.5 h)resolved
TwingateMumbai (asia-south1-a) cluster is unavailableMinor (11 h)postmortem
DialpadIssues with one way audio and dropped call center callsMinor (1.6 h)resolved
TwilioSMS Delivery Delays to Zimbabwe Econet NetworkMinor (7.2 h)resolved
Logz.ioWeb application increase in login errorsMinor (15 min)resolved
PandaDocIssues with PDF generationMinor (46 min)resolved
HotjarIdentify API latency increase after database migrationNo impact listed (1.4 h)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (1.0 h)resolved
RenderSome services in the Frankfurt region are experiencing elevated 502sNo impact listed (0 min)resolved
Xero2021-07-13 - Users experiencing errors in XeroNo impact listed (57 min)resolved
Elastic CloudElasticsearch Service - Planned MaintenanceNo impact listed (6 d)resolved
TwilioAutomated Alert: No Customer ImpactNo impact listed (4 min)resolved

Still open from earlier days 3

VendorIncidentImpactStartedResolvedStatus
TwilioInbound SMS Failures to a Subset of Twilio Denmark Long CodesMinor (13 d)resolved
DiscordDirect Messages possible degradationMinor (49 min)resolved
SinchDI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-31345No impact listed (3.4 h)resolved

Maintenance 20

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] DLS Maintenance - ATL Data CenterMaintenance (6.0 h)resolved
Bandwidth[Scheduled] SMS Messaging Maintenance - LAXMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (8.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (5.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Application Maintenance | Planned maintenance towards one of the partners in Mexico |Maintenance (5.0 h)resolved
Sinch[Scheduled] DI SMS 365 (SMSx & iSMS) | Operator Services | Application Maintenance | PCR Number # PSD-9086Maintenance (2.9 h)resolved
Sinch[Scheduled] DI MMS 365 - MM4 | Operator Services | Application Maintenance | PCR Number # PSD-9093Maintenance (2.8 h)resolved
MessageBird (Bird)[Scheduled] US SIP Service MaintenanceMaintenance (2.0 h)resolved
Sinch[Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number # PSD-9089Maintenance (3.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network MaintenanceMaintenance (3.0 h)resolved
Sinch[Scheduled] Sinch Scheduled Maintenance - US5 SiteMaintenance (3.0 h)resolved
Sinch[Scheduled] Consolidation of SMS MT Short Code Traffic for Sprint, Virgin US, Sprint US Virgin Islands and Boost Towards T-Mobile USMaintenance (3.0 h)resolved
Sinch[Scheduled] WhatsApp Routine Maintenance - EUMaintenance (1.0 h)resolved
Hotjar[Scheduled] Scheduled database maintenance - Identify APIMaintenance (2.2 h)resolved
MessageBird (Bird)[Scheduled] Asia SIP Service MaintenanceMaintenance (2.0 h)resolved
Sinch[Scheduled] WhatsApp Routine Maintenance - USMaintenance (1.0 h)resolved
MessageBird (Bird)[Scheduled] European SIP Service MaintenanceMaintenance (2.0 h)resolved
Twilio[Scheduled] UK Voice Carrier Partner MaintenanceMaintenance (5.0 h)resolved
Twilio[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 and AltelMaintenance (5.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbersMaintenance (5.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Braze, Semaphore, Monday.com, Box, Red Hat (incl. Quay.io), Bitbucket, Amplitude, Xero, Confluent, Asana, Travis CI, MongoDB Atlas.

Cite this

38 vendor-reported incidents started on 2021-07-13 (UTC) across 27 vendors, 13 labelled major or critical by the vendor.

Title
Outages on July 13, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-07-13

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