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Travis CI: Builds are not triggering for travis-ci.com

Impact: majorStatus: resolvedStarted Resolved (3.1 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Travis CI reported a major incident preventing some users from triggering travis-ci.com builds on GitHub commits. It started at 2021-07-13 16:41 UTC and was resolved at 2021-07-13 19:45 UTC, lasting 3 h 4 min; the infrastructure team reported implementing a fix at 07-13 17:01 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: GitHub Issues, PRs, Dashboard, ProjectsBuilds Processing - Linux and Windows BuildsLinux and Windows BuildsBuilds Processing - Mac BuildsGitHub API Requests

Timeline of updates

  1. identified

    Sorry, some users are unable to trigger builds on GitHub commits. We are working on it and hope to restore the functionality shortly. Sorry for the inconvenience!

  2. monitoring

    Our Infra team has implemented a fix that should resolve this issue. Thank you for your patience and cooperation!

  3. resolved

    This incident has been resolved. If you face any issues with builds on Travis Platform, you can reach our support staff at support@travis-ci.com

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Travis CI profile · Recent Travis CI incidents · Markdown · JSON