Twingate: Mumbai (asia-south1-a) cluster is unavailable
Affected components: Americas RelaysTwingate Relays
Timeline of updates
- identified
We have identified an issue with our Relay cluster in Mumbai (GCP region asia-south1-a) and are working to fix it.
- monitoring
Engineering has a fix in place. We are currently monitoring the cluster and expect it to be back up by 21:00 PST.
- resolved
Relay cluster in Mumbai (GCP region asia-south1-a) is now fully operational.
- postmortem
**Components impacted** Relay **Summary** We encountered an issue during an upgrade to our relay cluster monitoring infrastructure. As a result, we were unable to bring the Mumbai regional cluster up during this maintenance window, and so it was left down. There was no customer impact as any connections were re-routed to another relay cluster. **Root cause** We determined that the root cause was a configuration error introduced during a deployment configuration upgrade. This was fixed and the cluster was brought back up during a low traffic period at the end of the day. **Corrective actions** We identified an issue in our CI/CD process that resulted in the initial misconfiguration, which has been corrected.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).