# Outages on July 13, 2021 (UTC)

> 38 incidents started on July 13, 2021 (UTC) on the status pages Rewindex archives, 13 labelled major or critical by the vendor (Braze, Semaphore, Monday.com); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-07-13
Last updated: 2021-07-20T09:08:00Z

- Incidents started: 38 (major/critical: 13, other: 25) across 27 vendors
- Still open from earlier days: 3 · Maintenance windows: 20 · Detected outage events: 1
- By vendor impact label: critical 5, major 8, minor 19, none 6
- Previous day with incidents: [2021-07-12](https://rewindex.com/outages/2021-07-12.md) · Next: [2021-07-14](https://rewindex.com/outages/2021-07-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Outage events this day

- [AWS outage](https://rewindex.com/events/2021-07-13-aws): 3 linked vendors, 2 other incidents in the same window (also happening, not linked). Vendors reported an AWS outage; AWS’s own incident for this date is not in the archive.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Braze](https://rewindex.com/company/braze.md) | [Dashboard Loading Issues - All Clusters](https://rewindex.com/company/braze/incidents/v7php7gl170b.md) | critical | 2021-07-13 05:58 UTC | 2021-07-13 06:15 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [apt-get update not working](https://rewindex.com/company/semaphore/incidents/t8n7bfbt3fml.md) | critical | 2021-07-13 08:00 UTC | 2021-07-13 15:18 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our automations and outgoing integrations in the EU server](https://rewindex.com/company/monday-com/incidents/pyblk9y92s1j.md) | critical | 2021-07-13 17:06 UTC | 2021-07-13 17:27 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Critical\] Issue with generating Reports](https://rewindex.com/company/box/incidents/bz3gmk5x1nqf.md) | critical | 2021-07-13 18:15 UTC | 2021-07-13 21:03 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Elevated timeouts for registry.connect.redhat.com](https://rewindex.com/company/red-hat/incidents/b7plc0vwny3l.md) | critical | 2021-07-13 18:23 UTC | 2021-07-13 23:45 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Partial outage of Bitbucket cloud](https://rewindex.com/company/bitbucket/incidents/cb3710llwmll.md) | major | 2021-07-13 02:13 UTC | 2021-07-13 04:32 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Web Reporting Outage](https://rewindex.com/company/amplitude/incidents/wz499zd12y48.md) | major | 2021-07-13 03:49 UTC | 2021-07-13 04:27 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Slowness and errors while accessing XPM](https://rewindex.com/company/xero/incidents/1m670sj3kthz.md) | major | 2021-07-13 04:50 UTC | 2021-07-13 05:17 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Partial outage in AWS eu-central-1 due to connectivity issues affecting one availability zone (euc1-az3)](https://rewindex.com/company/confluent/incidents/jf8wj1zk3wff.md) | major | 2021-07-13 12:12 UTC | 2021-07-13 16:50 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [Major outage EUDC](https://rewindex.com/company/asana/incidents/43g1wjttrq9w.md) | major | 2021-07-13 12:26 UTC | 2021-07-13 17:27 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Partial outage](https://rewindex.com/company/bitbucket/incidents/w46h8p0qpf10.md) | major | 2021-07-13 13:30 UTC | 2021-07-13 16:07 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Builds are not triggering for travis-ci.com](https://rewindex.com/company/travis-ci/incidents/7vps5pr63646.md) | major | 2021-07-13 16:41 UTC | 2021-07-13 19:45 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Realm: Realm Sync disabled requiring re-enabling](https://rewindex.com/company/mongodb-atlas/incidents/p1s50rsgkzvd.md) | major | 2021-07-13 18:36 UTC | 2021-07-13 20:45 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [ATO gateways are experiencing difficulties](https://rewindex.com/company/xero/incidents/gvk7fs1631l8.md) | minor | 2021-07-13 04:18 UTC | 2021-07-13 05:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Canada Videotron (302-500)](https://rewindex.com/company/twilio/incidents/kdn4wspnxy48.md) | minor | 2021-07-13 05:56 UTC | 2021-07-13 08:49 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM Connectivity Issues With 2G/3G Networks](https://rewindex.com/company/twilio/incidents/mn9xy2hvfbjv.md) | minor | 2021-07-13 07:30 UTC | 2021-07-13 08:30 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Dedibox\] Domain search issues](https://rewindex.com/company/scaleway/incidents/9hlc4t0zc3sm.md) | minor | 2021-07-13 09:44 UTC | 2021-07-13 12:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Video Compositions are Delayed and Some Others Fail](https://rewindex.com/company/twilio/incidents/kbtr75gvqyjr.md) | minor | 2021-07-13 11:02 UTC | 2021-07-20 09:08 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Voice and Verification Flashcall degradation](https://rewindex.com/company/sinch/incidents/yzxxbgl81ld8.md) | minor | 2021-07-13 12:20 UTC | 2021-07-13 17:35 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [EC2 Host Failure](https://rewindex.com/company/aptible/incidents/tfty764px5ts.md) | minor | 2021-07-13 12:21 UTC | 2021-07-13 15:24 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch notification - EU2 degradation](https://rewindex.com/company/sinch/incidents/v97v54d6dxy0.md) | minor | 2021-07-13 13:16 UTC | 2021-07-13 18:26 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Connectivity Issues across accounts and devices](https://rewindex.com/company/monday-com/incidents/5cfwwv045f36.md) | minor | 2021-07-13 14:15 UTC | 2021-07-13 16:49 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Charts v1 Data Delayed](https://rewindex.com/company/revenuecat/incidents/qsxxs315lcsw.md) | minor | 2021-07-13 14:20 UTC | 2021-07-14 02:00 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Delivery delays for transactional messages in EU](https://rewindex.com/company/mailgun/incidents/42h2qzt8fs23.md) | minor | 2021-07-13 15:48 UTC | 2021-07-13 17:00 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Origin and API Issues](https://rewindex.com/company/netlify/incidents/vhyk4qtfwgtw.md) | minor | 2021-07-13 16:03 UTC | 2021-07-13 16:34 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Email delays for Greenhouse Onboarding](https://rewindex.com/company/greenhouse/incidents/490dx2cfbgz2.md) | minor | 2021-07-13 16:38 UTC | 2021-07-13 18:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Timeouts Searching UK Numbers in Twilio Console](https://rewindex.com/company/twilio/incidents/4qfxpbkj2y60.md) | minor | 2021-07-13 16:51 UTC | 2021-07-13 23:21 UTC | resolved |
| [Twingate](https://rewindex.com/company/twingate.md) | [Mumbai (asia-south1-a) cluster is unavailable](https://rewindex.com/company/twingate/incidents/qd033h00lwcz.md) | minor | 2021-07-13 16:58 UTC | 2021-07-14 03:58 UTC | postmortem |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Issues with one way audio and dropped call center calls](https://rewindex.com/company/dialpad/incidents/5c6tcbx8cvh8.md) | minor | 2021-07-13 17:57 UTC | 2021-07-13 19:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Zimbabwe Econet Network](https://rewindex.com/company/twilio/incidents/0blfyvn8gkrn.md) | minor | 2021-07-13 18:13 UTC | 2021-07-14 01:23 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Web application increase in login errors](https://rewindex.com/company/logz-io/incidents/scz17m9yf1cc.md) | minor | 2021-07-13 19:22 UTC | 2021-07-13 19:37 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Issues with PDF generation](https://rewindex.com/company/pandadoc/incidents/g8h9rkwy3dfs.md) | minor | 2021-07-13 19:35 UTC | 2021-07-13 20:21 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Identify API latency increase after database migration](https://rewindex.com/company/hotjar/incidents/rgpgh01yn27d.md) | none | 2021-07-13 11:19 UTC | 2021-07-13 12:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/5458sgx6hyjg.md) | none | 2021-07-13 11:41 UTC | 2021-07-13 12:42 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Some services in the Frankfurt region are experiencing elevated 502s](https://rewindex.com/company/render/incidents/pgnbslcn7s17.md) | none | 2021-07-13 12:30 UTC | 2021-07-13 12:30 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [2021-07-13 - Users experiencing errors in Xero](https://rewindex.com/company/xero/incidents/swgxvnvwpc5f.md) | none | 2021-07-13 13:03 UTC | 2021-07-13 14:00 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Elasticsearch Service - Planned Maintenance](https://rewindex.com/company/elastic-cloud/incidents/6x3qcwct11cg.md) | none | 2021-07-13 17:49 UTC | 2021-07-20 01:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/cw201gtxxrqy.md) | none | 2021-07-13 20:35 UTC | 2021-07-13 20:39 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Failures to a Subset of Twilio Denmark Long Codes](https://rewindex.com/company/twilio/incidents/64ftyn50z2mv.md) | minor | 2021-07-07 04:42 UTC | 2021-07-20 01:18 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Direct Messages possible degradation](https://rewindex.com/company/discord/incidents/v8mkpyfyyw83.md) | minor | 2021-07-12 23:33 UTC | 2021-07-13 00:22 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-31345](https://rewindex.com/company/sinch/incidents/21nt3pm0vykg.md) | none | 2021-07-12 21:20 UTC | 2021-07-13 00:44 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/tgcsx0jjzpyh.md) | maintenance | 2021-07-13 04:00 UTC | 2021-07-13 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/bbpy86zg94dm.md) | maintenance | 2021-07-13 04:00 UTC | 2021-07-13 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/jp7dctl4lfwr.md) | maintenance | 2021-07-13 04:01 UTC | 2021-07-13 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/w3cnmqlzc5m5.md) | maintenance | 2021-07-13 05:00 UTC | 2021-07-13 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Application Maintenance \| Planned maintenance towards one of the partners in Mexico \|](https://rewindex.com/company/sinch/incidents/jybpcl6qpjpt.md) | maintenance | 2021-07-13 05:00 UTC | 2021-07-13 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (SMSx & iSMS) \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9086](https://rewindex.com/company/sinch/incidents/jm4czwtrxdxb.md) | maintenance | 2021-07-13 06:01 UTC | 2021-07-13 08:56 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI MMS 365 - MM4 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9093](https://rewindex.com/company/sinch/incidents/l1f9stnchsr1.md) | maintenance | 2021-07-13 06:02 UTC | 2021-07-13 08:49 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] US SIP Service Maintenance](https://rewindex.com/company/messagebird-bird/incidents/2pdk57qvvgcb.md) | maintenance | 2021-07-13 07:30 UTC | 2021-07-13 09:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9089](https://rewindex.com/company/sinch/incidents/8jz6k8094lgf.md) | maintenance | 2021-07-13 08:00 UTC | 2021-07-13 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance](https://rewindex.com/company/sinch/incidents/ytpxyq11j8dk.md) | maintenance | 2021-07-13 08:00 UTC | 2021-07-13 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - US5 Site](https://rewindex.com/company/sinch/incidents/xlw2t5szbdyc.md) | maintenance | 2021-07-13 08:00 UTC | 2021-07-13 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Consolidation of SMS MT Short Code Traffic for Sprint, Virgin US, Sprint US Virgin Islands and Boost Towards T-Mobile US](https://rewindex.com/company/sinch/incidents/8f8192nb0wyv.md) | maintenance | 2021-07-13 08:00 UTC | 2021-07-13 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/bc1qv8dmkjk8.md) | maintenance | 2021-07-13 08:00 UTC | 2021-07-13 09:00 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [\[Scheduled\] Scheduled database maintenance - Identify API](https://rewindex.com/company/hotjar/incidents/zwll92qs7jhv.md) | maintenance | 2021-07-13 08:54 UTC | 2021-07-13 11:05 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] Asia SIP Service Maintenance](https://rewindex.com/company/messagebird-bird/incidents/xwpjwq6hhgkd.md) | maintenance | 2021-07-13 09:30 UTC | 2021-07-13 11:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/kky5cgbfpr2c.md) | maintenance | 2021-07-13 10:00 UTC | 2021-07-13 11:00 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] European SIP Service Maintenance](https://rewindex.com/company/messagebird-bird/incidents/l19b0lh9kyyn.md) | maintenance | 2021-07-13 11:30 UTC | 2021-07-13 13:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] UK Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/n18yc6f906vj.md) | maintenance | 2021-07-13 18:00 UTC | 2021-07-13 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Tele2 and Altel](https://rewindex.com/company/twilio/incidents/tlkkgyj71w5r.md) | maintenance | 2021-07-13 20:30 UTC | 2021-07-14 01:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbers](https://rewindex.com/company/plivo/incidents/p70kywrspc62.md) | maintenance | 2021-07-13 23:00 UTC | 2021-07-14 04:00 UTC | resolved |

## Cite this

38 vendor-reported incidents started on 2021-07-13 (UTC) across 27 vendors, 13 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-07-13
- Citation: Rewindex daily outage roundup, “Outages on July 13, 2021” (2021-07-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-07-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 13, 2021 (2021-07-13)](https://rewindex.com/outages/2021-07-13)`


---
Canonical: https://rewindex.com/outages/2021-07-13 · Markdown: https://rewindex.com/outages/2021-07-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:58:37.543Z