CompaniesAircallMonthly reportsApril 2021
Aircall in April 2021: incidents, uptime and changes
8incidents posted
3labelled major or critical
99.41%free of major/critical
99.41%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 4 h 11 min, incident time 4 h 11 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 2 · No impact listed 5
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue on inbound/outbound calls globally | Critical | 26 min | resolved | 04-07 | |
| Issue on authentication | Major | 2.1 h | resolved | 04-06 | |
| Issue on inbound calls | Major | 1.7 h | resolved | 04-28 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue on inbound and outbound calls between 5:42 and 5:49 UTC | No impact listed | 0 min | resolved | 04-01 | |
| Issue on inbound/outbound calls in NA | No impact listed | 1.3 h | resolved | 04-07 | |
| Salesforce integration: logging & insight card issue | No impact listed | 0 min | resolved | 04-08 | |
| Issue on inbound and outbound calls | No impact listed | 47 min | resolved | 04-09 | |
| Calls not logged in HubSpot integrations | No impact listed | 0 min | resolved | 04-15 |
Cite this
Aircall posted 8 status incidents in April 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Aircall in April 2021
- Vendor
- Aircall
- Date
- URL
- https://rewindex.com/company/aircall/2021/04