# Aircall in April 2021: incidents, uptime and changes

> Aircall in April 2021: 8 incidents on its status page (3 major or critical), 99.41% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2021/04
Last updated: 2021-05-01T00:00:00Z

- Incidents posted: 8 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, none 5
- Uptime (vendor-reported): 99.41% free of major/critical incidents, 99.41% free of any incident; outage time 4 h 11 min, incident time 4 h 11 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/aircall/2021/03.md) · Next: [May 2021](https://rewindex.com/company/aircall/2021/05.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on inbound/outbound calls globally](https://rewindex.com/company/aircall/incidents/rdjfwdhr6vlc.md) | critical | 2021-04-07 18:16 UTC | 2021-04-07 18:42 UTC | 26 min | resolved |
| [Issue on authentication](https://rewindex.com/company/aircall/incidents/cyzfyympp2ck.md) | major | 2021-04-06 09:15 UTC | 2021-04-06 11:20 UTC | 2.1 h | resolved |
| [Issue on inbound calls](https://rewindex.com/company/aircall/incidents/h5bsm0hjnlzx.md) | major | 2021-04-28 16:41 UTC | 2021-04-28 18:21 UTC | 1.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue on inbound and outbound calls between 5:42 and 5:49 UTC](https://rewindex.com/company/aircall/incidents/14zpc2bs0ltw.md) | none | 2021-04-01 05:45 UTC | 2021-04-01 05:45 UTC | 0 min | resolved |
| [Issue on authentication](https://rewindex.com/company/aircall/incidents/cyzfyympp2ck.md) | major | 2021-04-06 09:15 UTC | 2021-04-06 11:20 UTC | 2.1 h | resolved |
| [Issue on inbound/outbound calls in NA](https://rewindex.com/company/aircall/incidents/07yz0cv2zn8t.md) | none | 2021-04-07 14:37 UTC | 2021-04-07 15:56 UTC | 1.3 h | resolved |
| [Issue on inbound/outbound calls globally](https://rewindex.com/company/aircall/incidents/rdjfwdhr6vlc.md) | critical | 2021-04-07 18:16 UTC | 2021-04-07 18:42 UTC | 26 min | resolved |
| [Salesforce integration: logging & insight card issue](https://rewindex.com/company/aircall/incidents/rj6g3vcxjb21.md) | none | 2021-04-08 06:30 UTC | 2021-04-08 06:30 UTC | 0 min | resolved |
| [Issue on inbound and outbound calls](https://rewindex.com/company/aircall/incidents/xdtj3qkvlg2w.md) | none | 2021-04-09 16:31 UTC | 2021-04-09 17:18 UTC | 47 min | resolved |
| [Calls not logged in HubSpot integrations](https://rewindex.com/company/aircall/incidents/z2wtgvj7t2bj.md) | none | 2021-04-15 13:00 UTC | 2021-04-15 13:00 UTC | 0 min | resolved |
| [Issue on inbound calls](https://rewindex.com/company/aircall/incidents/h5bsm0hjnlzx.md) | major | 2021-04-28 16:41 UTC | 2021-04-28 18:21 UTC | 1.7 h | resolved |

## Cite this

Aircall posted 8 status incidents in April 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2021/04
- Citation: Aircall, “Aircall in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2021/04 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in April 2021 (2021-04-01)](https://rewindex.com/company/aircall/2021/04)`


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Canonical: https://rewindex.com/company/aircall/2021/04 · Markdown: https://rewindex.com/company/aircall/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:45.493Z