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CompaniesAircallMonthly reportsMarch 2021

Aircall in March 2021: incidents, uptime and changes

7incidents posted
0labelled major or critical
100%free of major/critical
98.90%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 8 h 11 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6 · No impact listed 1

Incidents 7

IncidentImpactStartedDurationStatusDay
Issue on inbound calls in SwitzerlandMinor3.5 hresolved03-01
Zendesk / Salesforce integration: voicemail / recording not logged in ticketMinor2.1 hresolved03-04
Zendesk / Salesforce integration: voicemail / recording not logged in ticketMinor0 minresolved03-08
Some pages of the dashboard are inaccessibleMinor0 minresolved03-09
One Way Audio Issues Inbound/Outbound CallsMinor2.2 hresolved03-12
Issue on availability status and webhook events from march 26th 11:59 AM UTC to march 29th 04:25 PM UTCNo impact listed0 minresolved03-26
Delays on tickets and activities logsMinor22 minresolved03-31

Cite this

Aircall posted 7 status incidents in March 2021 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Aircall in March 2021
Vendor
Aircall
Date
URL
https://rewindex.com/company/aircall/2021/03

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