# Outages on April 7, 2021 (UTC)

> 29 incidents started on April 7, 2021 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (Scaleway, Aircall, Smartsheet); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-04-07
Last updated: 2021-04-14T01:18:00Z

- Incidents started: 29 (major/critical: 8, other: 21) across 22 vendors
- Still open from earlier days: 6 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 2, major 6, minor 14, none 7
- Previous day with incidents: [2021-04-06](https://rewindex.com/outages/2021-04-06.md) · Next: [2021-04-08](https://rewindex.com/outages/2021-04-08.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Elements\] Load Balancer issue in fr-par-1](https://rewindex.com/company/scaleway/incidents/zty0ybqzxw57.md) | critical | 2021-04-07 17:01 UTC | 2021-04-08 00:04 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issue on inbound/outbound calls globally](https://rewindex.com/company/aircall/incidents/rdjfwdhr6vlc.md) | critical | 2021-04-07 18:16 UTC | 2021-04-07 18:42 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Unable to Access Some Reports or Sheets](https://rewindex.com/company/smartsheet/incidents/qqf885k6bjl3.md) | major | 2021-04-07 01:17 UTC | 2021-04-07 03:26 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Incomplete static, raster and vector tiles](https://rewindex.com/company/mapbox/incidents/8dtpsq1kxr3q.md) | major | 2021-04-07 01:18 UTC | 2021-04-19 19:40 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Elevated rates of errors when accessing the secret store in AWS us-west-2 region](https://rewindex.com/company/influxdata/incidents/cpj9zfmy5hz3.md) | major | 2021-04-07 02:47 UTC | 2021-04-07 03:53 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Toll Free porting delays](https://rewindex.com/company/bandwidth/incidents/xb9zm31vfcdz.md) | major | 2021-04-07 15:44 UTC | 2021-04-07 22:02 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Cashout Users are currently unable to access Instant Cashout](https://rewindex.com/company/gusto/incidents/24rgx9x72bhz.md) | major | 2021-04-07 16:26 UTC | 2021-04-07 17:57 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Elevated API Errors](https://rewindex.com/company/mixpanel/incidents/ptz8jd8g8jpg.md) | major | 2021-04-07 21:56 UTC | 2021-04-08 00:49 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Pipelines UI not showing real-time updates](https://rewindex.com/company/bitbucket/incidents/100kfvzrxmmb.md) | minor | 2021-04-07 01:16 UTC | 2021-04-07 07:00 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Log ingestion delay in us-east-1 region](https://rewindex.com/company/logz-io/incidents/thsc87hss1h4.md) | minor | 2021-04-07 06:23 UTC | 2021-04-07 07:00 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Kibana loading issues in us-east-1](https://rewindex.com/company/logz-io/incidents/8mnmjvgtfkxv.md) | minor | 2021-04-07 07:05 UTC | 2021-04-07 07:50 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Delay in SMS delivery](https://rewindex.com/company/messagebird-bird/incidents/76065v6klmm7.md) | minor | 2021-04-07 08:15 UTC | 2021-04-07 08:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Turkey Turkcell](https://rewindex.com/company/twilio/incidents/40j25hydqq8q.md) | minor | 2021-04-07 08:49 UTC | 2021-04-07 14:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to US and Canada over Subset of Twilio Toll-Free Numbers](https://rewindex.com/company/twilio/incidents/jqmnp6739t9f.md) | minor | 2021-04-07 13:02 UTC | 2021-04-07 16:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures and Degraded Call Quality on Various Voice Products](https://rewindex.com/company/twilio/incidents/hvdqdyyhq0yy.md) | minor | 2021-04-07 13:08 UTC | 2021-04-07 15:11 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound/outbound toll-free SMS/MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/044s4gqcfn95.md) | minor | 2021-04-07 13:21 UTC | 2021-04-07 13:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [500 Errors on Network Traversal Service REST API](https://rewindex.com/company/twilio/incidents/b22szvmlg5mh.md) | minor | 2021-04-07 15:39 UTC | 2021-04-07 16:01 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Increased queue time on the elite Xcode 12.4 stack](https://rewindex.com/company/bitrise/incidents/vpcslshjqxrj.md) | minor | 2021-04-07 16:05 UTC | 2021-04-07 17:26 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Issues with logging in](https://rewindex.com/company/bitrise/incidents/738d8zq96b5p.md) | minor | 2021-04-07 16:43 UTC | 2021-04-07 19:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Failures Calling Workflow-engine on Studio](https://rewindex.com/company/twilio/incidents/jhbmbsgw15bv.md) | minor | 2021-04-07 18:07 UTC | 2021-04-07 18:09 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Delay in Page Stats](https://rewindex.com/company/unbounce/incidents/gwf38wn4cg6h.md) | minor | 2021-04-07 21:20 UTC | 2021-04-07 21:26 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Option to sort comments is temporarily disabled in the new issue view.](https://rewindex.com/company/jira/incidents/bd8vc7fdy2lg.md) | minor | 2021-04-07 23:19 UTC | 2021-04-09 05:14 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Some flag updates delayed](https://rewindex.com/company/launchdarkly/incidents/bl9dxbr50c3h.md) | none | 2021-04-07 03:00 UTC | 2021-04-07 03:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification - T-Mobile US](https://rewindex.com/company/sinch/incidents/m0b42y8w57z1.md) | none | 2021-04-07 13:55 UTC | 2021-04-07 15:08 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issue on inbound/outbound calls in NA](https://rewindex.com/company/aircall/incidents/07yz0cv2zn8t.md) | none | 2021-04-07 14:37 UTC | 2021-04-07 15:56 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [The Conversations chat widget and pop-up forms did not load on some customer websites between 10:30 AM EST and 10:58 AM EST on April 7](https://rewindex.com/company/hubspot/incidents/90pqk4ntt7mr.md) | none | 2021-04-07 15:00 UTC | 2021-04-07 15:00 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Intermittent Connectivity Issue](https://rewindex.com/company/sentry/incidents/vlrrg12xzpx1.md) | none | 2021-04-07 16:30 UTC | 2021-04-07 16:30 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Wrong manipulation on the server side](https://rewindex.com/company/gorgias/incidents/cfgclsjnqjt2.md) | none | 2021-04-07 18:00 UTC | 2021-04-07 18:00 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Website dynamic pricing page crashing when selecting Azure](https://rewindex.com/company/elastic-cloud/incidents/2l84gt97g2y4.md) | none | 2021-04-07 21:20 UTC | 2021-04-07 21:32 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Partner Certification Workflow](https://rewindex.com/company/red-hat/incidents/p3kr7k6sj31r.md) | critical | 2021-04-05 16:04 UTC | 2021-04-08 22:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay to Orange Network in Congo Democratic Republic](https://rewindex.com/company/twilio/incidents/gs2pp561vkw6.md) | minor | 2021-04-05 13:43 UTC | 2021-04-08 06:28 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Chat is currently unavailable. If you need to Contact Support, please visit the Help tab within your Gusto account.](https://rewindex.com/company/gusto/incidents/xj0qm6sm6d62.md) | minor | 2021-04-06 14:58 UTC | 2021-04-07 03:11 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Timeouts from /events api](https://rewindex.com/company/mailgun/incidents/j7m21f08yjj0.md) | minor | 2021-04-06 21:17 UTC | 2021-04-07 00:57 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [Deploy API performance issues](https://rewindex.com/company/aptible/incidents/vc4h446sp43x.md) | minor | 2021-04-06 22:30 UTC | 2021-04-07 00:29 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Azure West US2 coordination layer instability](https://rewindex.com/company/elastic-cloud/incidents/pwgzwdf0bs63.md) | minor | 2021-04-06 22:31 UTC | 2021-04-07 00:25 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Upcoming scheduled maintenance](https://rewindex.com/company/lever/incidents/hzvzjsnz142j.md) | maintenance | 2021-04-07 02:00 UTC | 2021-04-07 04:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/rd0vc7l6dh50.md) | maintenance | 2021-04-07 03:00 UTC | 2021-04-07 11:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[DC3\] Router upgrade on Room 4-4](https://rewindex.com/company/scaleway/incidents/b2kj4yd9lbzd.md) | maintenance | 2021-04-07 03:00 UTC | 2021-04-07 05:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/n12xy4dyz6m4.md) | maintenance | 2021-04-07 03:00 UTC | 2021-04-07 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/0m11q112ngn2.md) | maintenance | 2021-04-07 04:00 UTC | 2021-04-07 11:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-06 Database Maintenance](https://rewindex.com/company/braze/incidents/3n1wyjrmgmh2.md) | maintenance | 2021-04-07 05:00 UTC | 2021-04-07 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Maintenance - REST API](https://rewindex.com/company/sinch/incidents/mqrq23mmbn41.md) | maintenance | 2021-04-07 08:00 UTC | 2021-04-07 09:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[DC3\] Scheduled RPN maintenance Room 3-5 - Racks C13, C14, C15, C16](https://rewindex.com/company/scaleway/incidents/gs2grwp4lf7f.md) | maintenance | 2021-04-07 16:00 UTC | 2021-04-07 16:10 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/80wdvvn88m4g.md) | maintenance | 2021-04-07 17:35 UTC | 2021-04-07 19:35 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/71nn7573ckzb.md) | maintenance | 2021-04-07 18:02 UTC | 2021-04-07 19:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/rk8ld2vnv71f.md) | maintenance | 2021-04-07 20:01 UTC | 2021-04-08 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd) United Kingdom](https://rewindex.com/company/twilio/incidents/8d84tfjvsx9g.md) | maintenance | 2021-04-07 21:00 UTC | 2021-04-08 06:00 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Upcoming scheduled maintenance](https://rewindex.com/company/lever/incidents/0fj9c6j86g94.md) | maintenance | 2021-04-07 23:00 UTC | 2021-04-08 07:00 UTC | resolved |

## Cite this

29 vendor-reported incidents started on 2021-04-07 (UTC) across 22 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-04-07
- Citation: Rewindex daily outage roundup, “Outages on April 7, 2021” (2021-04-07 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-04-07 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 7, 2021 (2021-04-07)](https://rewindex.com/outages/2021-04-07)`


---
Canonical: https://rewindex.com/outages/2021-04-07 · Markdown: https://rewindex.com/outages/2021-04-07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:05:56.053Z