CompaniesGustoMonthly reportsMarch 2021
Gusto in March 2021: incidents, uptime and changes
4incidents posted
3labelled major or critical
99.49%free of major/critical
96.46%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 3 h 46 min, incident time 26 h 16 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 2 · Minor 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Customers are currently unable to access their Gusto accounts and Gusto mobile applications. | Critical | 43 min | resolved | 03-25 | |
| Some users may be experiencing issues logging into their Gusto account. | Major | 1.5 h | resolved | 03-17 | |
| Some customers may be experiencing issues with their Gusto Debit Card. Transactions may be declined. | Major | 1.6 h | resolved | 03-19 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Customers may experience higher than normal wait times when using our chat function today. | Minor | 23 h | resolved | 03-25 |
Cite this
Gusto posted 4 status incidents in March 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gusto in March 2021
- Vendor
- Gusto
- Date
- URL
- https://rewindex.com/company/gusto/2021/03