# MessageBird (Bird) in March 2021: incidents, uptime and changes

> MessageBird (Bird) in March 2021: 16 incidents on its status page (5 major or critical), 98.82% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2021/03
Last updated: 2021-04-01T00:00:00Z

- Incidents posted: 16 (major/critical: 5) · Maintenance: 6
- By vendor impact label: critical 3, major 2, minor 3, none 8
- Uptime (vendor-reported): 98.82% free of major/critical incidents, 98.40% free of any incident; outage time 8 h 46 min, incident time 11 h 52 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2021](https://rewindex.com/company/messagebird-bird/2021/02.md) · Next: [April 2021](https://rewindex.com/company/messagebird-bird/2021/04.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Omnichannel chat widget is not available](https://rewindex.com/company/messagebird-bird/incidents/g2qd5f54xzjl.md) | critical | 2021-03-10 14:25 UTC | 2021-03-10 15:00 UTC | 35 min | resolved |
| [Dashboard not available](https://rewindex.com/company/messagebird-bird/incidents/qdmbjdpxpsn0.md) | critical | 2021-03-17 15:02 UTC | 2021-03-17 15:15 UTC | 13 min | resolved |
| [Issues with sending and receiving WhatsApp messages](https://rewindex.com/company/messagebird-bird/incidents/hq1hdfrq5wdh.md) | critical | 2021-03-19 17:51 UTC | 2021-03-19 19:16 UTC | 1.4 h | resolved |
| [Issues with log in with email and password (Dashboard)](https://rewindex.com/company/messagebird-bird/incidents/f4qstg124c14.md) | major | 2021-03-04 12:19 UTC | 2021-03-04 12:27 UTC | 8 min | resolved |
| [WeChat service issue](https://rewindex.com/company/messagebird-bird/incidents/zpsxb41cj2qf.md) | major | 2021-03-18 08:46 UTC | 2021-03-18 15:11 UTC | 6.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Currently experiencing issues with Inbox](https://rewindex.com/company/messagebird-bird/incidents/npkq9c6k5ydt.md) | none | 2021-03-03 13:54 UTC | 2021-03-03 14:35 UTC | 41 min | resolved |
| [Issues with log in with email and password (Dashboard)](https://rewindex.com/company/messagebird-bird/incidents/f4qstg124c14.md) | major | 2021-03-04 12:19 UTC | 2021-03-04 12:27 UTC | 8 min | resolved |
| [SMS delivery delays](https://rewindex.com/company/messagebird-bird/incidents/kct73xts0t92.md) | none | 2021-03-04 14:36 UTC | 2021-03-04 15:11 UTC | 35 min | resolved |
| [Whatsapp experiencing issues with incoming media messages delivery.](https://rewindex.com/company/messagebird-bird/incidents/tmnwppl7r1qx.md) | none | 2021-03-05 17:35 UTC | 2021-03-05 22:59 UTC | 5.4 h | resolved |
| [increased errors processing multimedia messages for whatsapp](https://rewindex.com/company/messagebird-bird/incidents/17w76xdrzdq0.md) | none | 2021-03-09 17:42 UTC | 2021-03-09 19:07 UTC | 1.4 h | resolved |
| [Omnichannel chat widget is not available](https://rewindex.com/company/messagebird-bird/incidents/g2qd5f54xzjl.md) | critical | 2021-03-10 14:25 UTC | 2021-03-10 15:00 UTC | 35 min | resolved |
| [Issues Conversations](https://rewindex.com/company/messagebird-bird/incidents/hb269mnfc9z2.md) | none | 2021-03-12 13:26 UTC | 2021-03-12 13:26 UTC | 0 min | resolved |
| [SMS delivery delays](https://rewindex.com/company/messagebird-bird/incidents/0f199xhqwl1h.md) | none | 2021-03-15 08:42 UTC | 2021-03-15 10:35 UTC | 1.9 h | resolved |
| [Programmable API errors fetching conversations and messages](https://rewindex.com/company/messagebird-bird/incidents/cz0csdl1ysx8.md) | none | 2021-03-15 13:37 UTC | 2021-03-15 14:20 UTC | 43 min | resolved |
| [Dashboard not available](https://rewindex.com/company/messagebird-bird/incidents/qdmbjdpxpsn0.md) | critical | 2021-03-17 15:02 UTC | 2021-03-17 15:15 UTC | 13 min | resolved |
| [WeChat service issue](https://rewindex.com/company/messagebird-bird/incidents/zpsxb41cj2qf.md) | major | 2021-03-18 08:46 UTC | 2021-03-18 15:11 UTC | 6.4 h | resolved |
| [Issues with sending and receiving WhatsApp messages](https://rewindex.com/company/messagebird-bird/incidents/hq1hdfrq5wdh.md) | critical | 2021-03-19 17:51 UTC | 2021-03-19 19:16 UTC | 1.4 h | resolved |
| [Conversation API experiencing a high error rate](https://rewindex.com/company/messagebird-bird/incidents/7dg6f9651p5x.md) | minor | 2021-03-26 16:22 UTC | 2021-03-26 17:42 UTC | 1.3 h | resolved |
| [Delays on SMS message processing](https://rewindex.com/company/messagebird-bird/incidents/g93nn708x08d.md) | minor | 2021-03-30 10:17 UTC | 2021-03-30 10:50 UTC | 33 min | resolved |
| [Delays on sending and receiving WhatsApp messages](https://rewindex.com/company/messagebird-bird/incidents/87wvxmnwvkwn.md) | minor | 2021-03-31 07:58 UTC | 2021-03-31 09:11 UTC | 1.2 h | resolved |
| [Delays delivering SMS](https://rewindex.com/company/messagebird-bird/incidents/kzf8zygzpkbf.md) | none | 2021-03-31 09:10 UTC | 2021-03-31 09:39 UTC | 29 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Database maintenance](https://rewindex.com/company/messagebird-bird/incidents/l9c4ykxf5t4j.md) | maintenance | 2021-03-07 21:00 UTC | 2021-03-07 21:15 UTC | 15 min | resolved |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/24fvn9cklqv0.md) | maintenance | 2021-03-09 09:03 UTC | 2021-03-09 09:15 UTC | 12 min | resolved |
| [\[Scheduled\] Maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/zfc0j8l4839n.md) | maintenance | 2021-03-10 09:03 UTC | 2021-03-10 09:15 UTC | 12 min | resolved |
| [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/w45tvrcy63nn.md) | maintenance | 2021-03-11 09:00 UTC | 2021-03-11 09:15 UTC | 15 min | resolved |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/rnc7sqc7rtsm.md) | maintenance | 2021-03-24 13:00 UTC | 2021-03-24 13:12 UTC | 12 min | resolved |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/nft7q024548s.md) | maintenance | 2021-03-26 12:00 UTC | 2021-03-26 12:08 UTC | 8 min | resolved |

## Cite this

MessageBird (Bird) posted 16 status incidents in March 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2021/03
- Citation: MessageBird (Bird), “MessageBird (Bird) in March 2021” (2021-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2021/03 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in March 2021 (2021-03-01)](https://rewindex.com/company/messagebird-bird/2021/03)`


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Canonical: https://rewindex.com/company/messagebird-bird/2021/03 · Markdown: https://rewindex.com/company/messagebird-bird/2021/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:44.138Z