# MessageBird (Bird) in April 2021: incidents, uptime and changes

> MessageBird (Bird) in April 2021: 22 incidents on its status page (2 major or critical), 99.34% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2021/04
Last updated: 2021-05-01T04:23:00Z

- Incidents posted: 22 (major/critical: 2) · Maintenance: 7
- By vendor impact label: critical 1, major 1, minor 13, none 7
- Uptime (vendor-reported): 99.34% free of major/critical incidents, 95.94% free of any incident; outage time 4 h 41 min, incident time 29 h 13 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/messagebird-bird/2021/03.md) · Next: [May 2021](https://rewindex.com/company/messagebird-bird/2021/05.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound Voice traffic experiencing intermittent issues](https://rewindex.com/company/messagebird-bird/incidents/71g1ghqw7167.md) | critical | 2021-04-12 15:56 UTC | 2021-04-12 16:54 UTC | 58 min | resolved |
| [Conversations API - messages not getting delivered (Channels unavailable)](https://rewindex.com/company/messagebird-bird/incidents/1g2mrnlwg54z.md) | major | 2021-04-27 08:35 UTC | 2021-04-27 12:18 UTC | 3.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SMS service is experiencing delays](https://rewindex.com/company/messagebird-bird/incidents/5s54xx4f1ng5.md) | minor | 2021-04-01 15:14 UTC | 2021-04-01 15:37 UTC | 23 min | resolved |
| [Voice traffic in Asia and USA experiencing higher latencies](https://rewindex.com/company/messagebird-bird/incidents/m788snjnkzjb.md) | minor | 2021-04-02 09:58 UTC | 2021-04-02 10:24 UTC | 26 min | resolved |
| [Delay in SMS delivery](https://rewindex.com/company/messagebird-bird/incidents/76065v6klmm7.md) | minor | 2021-04-07 08:15 UTC | 2021-04-07 08:28 UTC | 13 min | resolved |
| [Issues with sending and receiving Facebook Messenger messages](https://rewindex.com/company/messagebird-bird/incidents/h7s85vwmrvnb.md) | none | 2021-04-08 21:40 UTC | 2021-04-08 22:07 UTC | 27 min | resolved |
| [Delays processing SMS](https://rewindex.com/company/messagebird-bird/incidents/q9svfctpfbxr.md) | none | 2021-04-09 15:27 UTC | 2021-04-09 15:27 UTC | 0 min | resolved |
| [Problems providing statistics about the Abandoned Cart product](https://rewindex.com/company/messagebird-bird/incidents/f3k2br8n093y.md) | none | 2021-04-10 03:32 UTC | 2021-04-10 07:13 UTC | 3.7 h | resolved |
| [Inbound Voice traffic experiencing intermittent issues](https://rewindex.com/company/messagebird-bird/incidents/71g1ghqw7167.md) | critical | 2021-04-12 15:56 UTC | 2021-04-12 16:54 UTC | 58 min | resolved |
| [Conversations channel Line: Incoming media messages have been affected](https://rewindex.com/company/messagebird-bird/incidents/dpdqvh4w6pyr.md) | none | 2021-04-13 14:24 UTC | 2021-04-13 14:24 UTC | 0 min | resolved |
| [Delays on Whatsapp incoming and outgoing messages](https://rewindex.com/company/messagebird-bird/incidents/fb84ptfqp0wk.md) | minor | 2021-04-13 21:05 UTC | 2021-04-13 22:24 UTC | 1.3 h | resolved |
| [Delays on Whatsapp inbound and outbound messages for small part of the traffic.](https://rewindex.com/company/messagebird-bird/incidents/x5sfwyx3gzdq.md) | minor | 2021-04-14 17:46 UTC | 2021-04-14 21:08 UTC | 3.4 h | resolved |
| [Issue with Flows not being completed after an Inbox ticket is closed.](https://rewindex.com/company/messagebird-bird/incidents/jn196713dkdz.md) | minor | 2021-04-16 16:19 UTC | 2021-04-16 20:20 UTC | 4.0 h | resolved |
| [Twitter messages instability](https://rewindex.com/company/messagebird-bird/incidents/qm1b0bvfwppf.md) | minor | 2021-04-17 01:19 UTC | 2021-04-17 02:26 UTC | 1.1 h | resolved |
| [Twitter messages instabilty](https://rewindex.com/company/messagebird-bird/incidents/yt903k6q907t.md) | minor | 2021-04-17 16:13 UTC | 2021-04-17 16:59 UTC | 46 min | resolved |
| [Delays processing messages on specific whatsapp conversations channels](https://rewindex.com/company/messagebird-bird/incidents/s3l9wf5p3cjp.md) | minor | 2021-04-20 11:06 UTC | 2021-04-20 13:09 UTC | 2.0 h | resolved |
| [Delays in a small portion of outbound SMS traffic](https://rewindex.com/company/messagebird-bird/incidents/ly9125rc2cq5.md) | none | 2021-04-23 13:25 UTC | 2021-04-23 13:26 UTC | 1 min | resolved |
| [Inbox tags display impaired](https://rewindex.com/company/messagebird-bird/incidents/wb34q0fdpvj6.md) | minor | 2021-04-23 20:18 UTC | 2021-04-23 21:07 UTC | 49 min | resolved |
| [Issues on the Programmable API](https://rewindex.com/company/messagebird-bird/incidents/7k0q0mwzf08q.md) | none | 2021-04-26 17:21 UTC | 2021-04-26 17:21 UTC | 0 min | resolved |
| [Conversations API - messages not getting delivered (Channels unavailable)](https://rewindex.com/company/messagebird-bird/incidents/1g2mrnlwg54z.md) | major | 2021-04-27 08:35 UTC | 2021-04-27 12:18 UTC | 3.7 h | resolved |
| [WhatsApp media upload delays](https://rewindex.com/company/messagebird-bird/incidents/ccf63b1l60fc.md) | minor | 2021-04-27 14:02 UTC | 2021-04-27 20:25 UTC | 6.4 h | resolved |
| [Timeouts on Inbox UI](https://rewindex.com/company/messagebird-bird/incidents/lk3swtv90hx4.md) | minor | 2021-04-29 09:55 UTC | 2021-04-29 12:35 UTC | 2.7 h | resolved |
| [Problems processing whatsapp media messages](https://rewindex.com/company/messagebird-bird/incidents/2lt1qhg3tshp.md) | minor | 2021-04-29 12:47 UTC | 2021-04-29 13:47 UTC | 1.0 h | resolved |
| [Login with Facebook not working](https://rewindex.com/company/messagebird-bird/incidents/603yfy2z1j8z.md) | none | 2021-04-30 15:46 UTC | 2021-05-01 04:23 UTC | 13 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/q99xgy9579mp.md) | maintenance | 2021-04-02 10:00 UTC | 2021-04-02 10:14 UTC | 14 min | resolved |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/6lyrn37hgcc8.md) | maintenance | 2021-04-08 10:00 UTC | 2021-04-08 10:12 UTC | 12 min | resolved |
| [\[Scheduled\] Maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/8nqlf2y25x7h.md) | maintenance | 2021-04-09 09:00 UTC | 2021-04-09 09:12 UTC | 12 min | resolved |
| [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/c90dl74shh1g.md) | maintenance | 2021-04-09 10:00 UTC | 2021-04-09 10:11 UTC | 11 min | resolved |
| [\[Scheduled\] Urgent maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/c3p7kfn370lf.md) | maintenance | 2021-04-26 11:00 UTC | 2021-04-26 11:05 UTC | 5 min | resolved |
| [\[Scheduled\] Urgent maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/kdn40nqmdb4j.md) | maintenance | 2021-04-26 13:00 UTC | 2021-04-26 13:04 UTC | 4 min | resolved |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/665vplvm8b2v.md) | maintenance | 2021-04-29 08:01 UTC | 2021-04-29 08:10 UTC | 9 min | resolved |

## Cite this

MessageBird (Bird) posted 22 status incidents in April 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2021/04
- Citation: MessageBird (Bird), “MessageBird (Bird) in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2021/04 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in April 2021 (2021-04-01)](https://rewindex.com/company/messagebird-bird/2021/04)`


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Canonical: https://rewindex.com/company/messagebird-bird/2021/04 · Markdown: https://rewindex.com/company/messagebird-bird/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:13:02.264Z