# Outages on April 21, 2021 (UTC)

> 37 incidents started on April 21, 2021 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Dropbox Sign, Bitrise, Wix); 19 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-04-21
Last updated: 2021-04-24T08:02:00Z

- Incidents started: 37 (major/critical: 7, other: 30) across 24 vendors
- Still open from earlier days: 19 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: major 7, minor 21, none 9
- Previous day with incidents: [2021-04-20](https://rewindex.com/outages/2021-04-20.md) · Next: [2021-04-22](https://rewindex.com/outages/2021-04-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Inbound Fax Backlog](https://rewindex.com/company/dropbox-sign/incidents/yrb4t91yr79c.md) | major | 2021-04-21 00:26 UTC | 2021-04-21 05:44 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Trace performance data is inaccessible](https://rewindex.com/company/bitrise/incidents/5wf33c3tsk08.md) | major | 2021-04-21 10:02 UTC | 2021-04-21 13:29 UTC | resolved |
| [Wix](https://rewindex.com/company/wix.md) | [PayPal Service Disruption with Online Checkout](https://rewindex.com/company/wix/incidents/m2lkf5xnnnct.md) | major | 2021-04-21 16:58 UTC | 2021-04-21 17:12 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Greenhouse Recruiting pages are not accessible for some customers](https://rewindex.com/company/greenhouse/incidents/q18djdll4yf2.md) | major | 2021-04-21 18:32 UTC | 2021-04-22 00:30 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Member Areas, Profiles, Mailing Lists and Customer Accounts Are Not Loading](https://rewindex.com/company/squarespace/incidents/4z4w073pl07r.md) | major | 2021-04-21 19:13 UTC | 2021-04-21 19:37 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] Platform 1000](https://rewindex.com/company/scaleway/incidents/z57l43gsd8jw.md) | major | 2021-04-21 20:53 UTC | 2021-04-24 08:02 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Notebooks and Annotations Outage](https://rewindex.com/company/influxdata/incidents/wtjtsymkq6sv.md) | major | 2021-04-21 21:22 UTC | 2021-04-21 22:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Voice Calls to New Zealand, Missing Audio](https://rewindex.com/company/twilio/incidents/g6csbnb8t96w.md) | minor | 2021-04-21 02:14 UTC | 2021-04-21 05:11 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on outbound short-code SMS towards Canada : Videotron phone numbers](https://rewindex.com/company/plivo/incidents/4s05yfgl12f2.md) | minor | 2021-04-21 04:10 UTC | 2021-04-21 07:02 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Confluent Cloud Metrics API is Experiencing Delays](https://rewindex.com/company/confluent/incidents/4f1jsc5xv23d.md) | minor | 2021-04-21 06:07 UTC | 2021-04-21 15:30 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with GitHub Actions](https://rewindex.com/company/github-copilot/incidents/cj7gzzj30411.md) | minor | 2021-04-21 07:12 UTC | 2021-04-21 08:39 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with GitHub Actions](https://rewindex.com/company/github/incidents/cj7gzzj30411.md) | minor | 2021-04-21 07:12 UTC | 2021-04-21 08:39 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion Delay](https://rewindex.com/company/mixpanel/incidents/vwdd4v03flqc.md) | minor | 2021-04-21 08:31 UTC | 2021-04-21 19:46 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Grafana Alerting for customers on hg-free is not working.](https://rewindex.com/company/grafana-cloud/incidents/31wkl0w65k5j.md) | minor | 2021-04-21 09:34 UTC | 2021-04-21 10:56 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Data Ingestions Delays](https://rewindex.com/company/logz-io/incidents/gx5hz9lqjjtl.md) | minor | 2021-04-21 10:39 UTC | 2021-04-21 11:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Canada Videotron (302-500)](https://rewindex.com/company/twilio/incidents/bm70ks2t651n.md) | minor | 2021-04-21 11:39 UTC | 2021-04-21 14:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Wireless SIMs Stuck in Updating Status](https://rewindex.com/company/twilio/incidents/dg5jcxh43zsv.md) | minor | 2021-04-21 11:49 UTC | 2021-04-21 16:45 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Intermittent errors observed with Git clone operations](https://rewindex.com/company/bitbucket/incidents/ycm60tt8wjnd.md) | minor | 2021-04-21 12:08 UTC | 2021-04-21 12:32 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Delays in Event Processing](https://rewindex.com/company/sentry/incidents/w8mq3xzdkmn9.md) | minor | 2021-04-21 14:40 UTC | 2021-04-21 14:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays when Sending from Registered Sender ID to China Mobile Network in China](https://rewindex.com/company/twilio/incidents/fz8yg1zj14q7.md) | minor | 2021-04-21 15:19 UTC | 2021-04-22 04:02 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Broken Redirects on Assets](https://rewindex.com/company/contentful/incidents/gxsv8j6j8j3s.md) | minor | 2021-04-21 15:37 UTC | 2021-04-21 15:59 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [Webhooks / Eventstreams Ongoing instability](https://rewindex.com/company/asana/incidents/xwk9x98zfxlw.md) | minor | 2021-04-21 16:44 UTC | 2021-04-21 17:53 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [Paypal Upstream Issues](https://rewindex.com/company/webflow/incidents/pd32jwzzs4nq.md) | minor | 2021-04-21 16:55 UTC | 2021-04-21 19:14 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Provisioning on Azure is impacted](https://rewindex.com/company/confluent/incidents/l649h6g4l5ft.md) | minor | 2021-04-21 17:20 UTC | 2021-04-21 18:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to Chile Entel Network](https://rewindex.com/company/twilio/incidents/4g05mh7bzl0n.md) | minor | 2021-04-21 17:36 UTC | 2021-04-21 20:21 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: M0, M2, M5 clusters metrics pages unavailable](https://rewindex.com/company/mongodb-atlas/incidents/bpsnlswrlxb4.md) | minor | 2021-04-21 18:51 UTC | 2021-04-21 21:59 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Increase rate in 401 errors](https://rewindex.com/company/grafana-cloud/incidents/tmdndqpk3k3r.md) | minor | 2021-04-21 20:37 UTC | 2021-04-21 21:22 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Delay in Page Stats](https://rewindex.com/company/unbounce/incidents/ld0pkm2ybfmv.md) | minor | 2021-04-21 23:04 UTC | 2021-04-22 00:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/n5swzh62tq73.md) | none | 2021-04-21 14:23 UTC | 2021-04-21 14:35 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Major Web Reporting Outage](https://rewindex.com/company/amplitude/incidents/cqwtn6sqy532.md) | none | 2021-04-21 16:43 UTC | 2021-04-21 16:53 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Carrier Lookup Elevated Error Rate for a Subset of Customers](https://rewindex.com/company/twilio/incidents/nzmdjdwvxw75.md) | none | 2021-04-21 17:12 UTC | 2021-04-21 17:12 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [SMS delivery in US Data Center](https://rewindex.com/company/keeper/incidents/wpj1r7gpjz5z.md) | none | 2021-04-21 18:00 UTC | 2021-04-21 18:00 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: Free tier cluster creation and modification results in browser error](https://rewindex.com/company/mongodb-atlas/incidents/9s90mmhv69h3.md) | none | 2021-04-21 18:24 UTC | 2021-04-21 18:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Trust Hub pages for SHAKEN/STIR Trusted Calling were Unavailable](https://rewindex.com/company/twilio/incidents/g1kwsfjggptr.md) | none | 2021-04-21 19:46 UTC | 2021-04-21 20:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Twilio's Websites for Authy.com and Twilio.org are Unavailable](https://rewindex.com/company/twilio/incidents/h2c0ddy575w8.md) | none | 2021-04-21 20:41 UTC | 2021-04-21 22:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/xnty6zpy79vn.md) | none | 2021-04-21 21:47 UTC | 2021-04-21 22:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/64fj1v6m1fdy.md) | none | 2021-04-21 23:23 UTC | 2021-04-21 23:59 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Box](https://rewindex.com/company/box.md) | [\[Major\] Delay in generating Admin Reports and latency to the Events API endpoint](https://rewindex.com/company/box/incidents/f6lbbjyhrwtl.md) | major | 2021-04-19 16:19 UTC | 2021-04-21 19:18 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Authentication outage](https://rewindex.com/company/influxdata/incidents/d7ltrrhn6497.md) | major | 2021-04-20 16:19 UTC | 2021-04-21 00:16 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Upstream service issue preventing login](https://rewindex.com/company/snyk/incidents/kxs1t517rj3h.md) | major | 2021-04-20 16:22 UTC | 2021-04-21 00:53 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Increased error rate in Auth0](https://rewindex.com/company/lever/incidents/vdvzntt499yb.md) | major | 2021-04-20 17:34 UTC | 2021-04-21 00:18 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Authentication outage](https://rewindex.com/company/influxdata/incidents/4snjxjf35d7m.md) | major | 2021-04-20 18:00 UTC | 2021-04-21 00:15 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Elevated SSO login failures](https://rewindex.com/company/fullstory/incidents/6c4bz0jrfmz8.md) | major | 2021-04-20 18:53 UTC | 2021-04-21 00:56 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [MJ Sending Delays Apr 20, 2021](https://rewindex.com/company/mailjet/incidents/qzp4ykqyx1hb.md) | major | 2021-04-20 20:01 UTC | 2021-04-21 02:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues with Account Balance Reflection for a Subset of Customers](https://rewindex.com/company/twilio/incidents/vlyr5lntkmdf.md) | minor | 2021-04-20 14:45 UTC | 2021-04-21 15:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues when Adding or Changing a new Proxy Plan for a Subset of Customers](https://rewindex.com/company/twilio/incidents/3l1hpvkmx0nl.md) | minor | 2021-04-20 17:45 UTC | 2021-04-21 01:01 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] Websites on Platform 44 are down](https://rewindex.com/company/scaleway/incidents/nwvlzswg3n2x.md) | minor | 2021-04-20 20:14 UTC | 2021-04-21 07:57 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Servers Unavailable](https://rewindex.com/company/discord/incidents/gl4j21rcfq3d.md) | minor | 2021-04-20 23:18 UTC | 2021-04-21 00:09 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Atlassian account session invalidations](https://rewindex.com/company/confluence/incidents/j1h0213fdzyd.md) | none | 2021-04-19 04:32 UTC | 2021-04-30 01:34 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Atlassian account session invalidations](https://rewindex.com/company/jira/incidents/qw9s6dkd9t03.md) | none | 2021-04-19 04:32 UTC | 2021-04-30 01:34 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Atlassian account session invalidations](https://rewindex.com/company/trello/incidents/0n10hm09cmcl.md) | none | 2021-04-19 04:32 UTC | 2021-04-30 01:34 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Users may get logged out of their Atlassian accounts](https://rewindex.com/company/bitbucket/incidents/l6by7fsxgsfx.md) | none | 2021-04-19 04:32 UTC | 2021-04-29 15:07 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Users may get logged out of their Atlassian accounts](https://rewindex.com/company/opsgenie/incidents/vswkkzg7s8ft.md) | none | 2021-04-19 04:32 UTC | 2021-04-28 06:02 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Users may get logged out of their Atlassian accounts](https://rewindex.com/company/statuspage/incidents/3x1nq38dfj9q.md) | none | 2021-04-19 05:31 UTC | 2021-04-28 00:00 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Elevated SSO login failures](https://rewindex.com/company/segment/incidents/mgscnrpbfc4x.md) | none | 2021-04-20 15:46 UTC | 2021-04-21 01:12 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Custom Contact Fields](https://rewindex.com/company/activecampaign/incidents/99jbq6xgf0dj.md) | none | 2021-04-20 23:43 UTC | 2021-04-21 02:26 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/0b2yvgrc1jxm.md) | maintenance | 2021-04-21 03:00 UTC | 2021-04-21 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/2ydlwpmh01zv.md) | maintenance | 2021-04-21 04:00 UTC | 2021-04-21 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Maintenance - Telefonica Moviles (Movistar)](https://rewindex.com/company/twilio/incidents/jyh3nhv1chrk.md) | maintenance | 2021-04-21 04:00 UTC | 2021-04-21 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/htd7gyhtct4d.md) | maintenance | 2021-04-21 05:01 UTC | 2021-04-21 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6bl28vt22jv4.md) | maintenance | 2021-04-21 05:02 UTC | 2021-04-21 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/ggmrmbf335hh.md) | maintenance | 2021-04-21 05:02 UTC | 2021-04-21 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/32lvh7fgp1y5.md) | maintenance | 2021-04-21 07:00 UTC | 2021-04-21 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled Maintenance - Verification Instance Migration](https://rewindex.com/company/sinch/incidents/ypdzjljnlq6p.md) | maintenance | 2021-04-21 08:00 UTC | 2021-04-21 09:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/zsv68f3nx0jx.md) | maintenance | 2021-04-21 20:00 UTC | 2021-04-22 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russian Federation SMS Carrier Maintenance - Tele2 Russian Federation](https://rewindex.com/company/twilio/incidents/x6tj26sfsl93.md) | maintenance | 2021-04-21 21:00 UTC | 2021-04-22 05:00 UTC | resolved |

## Cite this

37 vendor-reported incidents started on 2021-04-21 (UTC) across 24 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-04-21
- Citation: Rewindex daily outage roundup, “Outages on April 21, 2021” (2021-04-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-04-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 21, 2021 (2021-04-21)](https://rewindex.com/outages/2021-04-21)`


---
Canonical: https://rewindex.com/outages/2021-04-21 · Markdown: https://rewindex.com/outages/2021-04-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:36:13.311Z