What vendors changed

DDrataMultiple Policy ack. emails are being sent for archived policies.

Drata reported a major incident affecting some customers: multiple policy acknowledgement emails were sent for archived policies, and all emails, including login-related emails, were delayed. It started at 2025-09-18 14:10 UTC and resolved at 2025-09-18 18:00 UTC; the computed duration was 3 h 49 min. A deployed fix resolved the multiple-email issue and login-email delays.

MMonday.comInvestigating reports of issues with API

Monday.com reported a major incident involving API webhooks failing or getting stuck "In Progress," with API and Automations components listed as affected, including AUS and EU. It started at 2025-09-18 11:29 UTC and was resolved at 2025-09-18 12:51 UTC, lasting 1 h 22 min; no cause or fix was stated.

SSalesforceSalesforce Unified Messaging Service Disruption: Salesforce Unified Messaging

SSalesforceService Disruption: Core Service

IInfluxData (InfluxDB Cloud)The login and signup pages for Cloud2 accounts are currently down.

SSalesforceSalesforce Data Cloud Feature Disruption: Customer360 Audiences

HHexSome users are having issues accessing Hex

Some users could not access Hex’s Main site during a major-impact outage starting 2025-09-16 20:35 UTC and lasting 18 min, resolved at 2025-09-16 20:53 UTC. Hex reported implementing a fix at 20:40 UTC but did not state a cause.

SSalesforceService Disruption: Core Service

PPipedreamElevated workflow and source errors.

Pipedream reported a major incident with elevated errors affecting HTTP workflows and event sources from 2025-09-16 17:56 UTC to 2025-09-16 19:09 UTC, lasting 1 h 13 min. A fix was implemented at 18:15 UTC, followed by monitoring and resolution.

BrexSome customers are currently experiencing issues when trying to submit repayments.

Some Brex customers could not submit repayments in Spend Management during a critical incident from 2025-09-16 17:03 UTC to 2025-09-16 23:20 UTC, lasting 6 h 17 min. Brex reported a fix in place at 21:24 UTC and subsequently resolved the issue; no cause was stated.

DDNSimpleIntermittent network failures in San Jose region

LLogz.ious-east-1 - Metrics Ingestion - Inconsistent Ingestion

Logz.io reported a major incident causing inconsistent Metrics Ingestion in AWS N. Virginia (us-east-1), affecting ingestion reliability. It started at 2025-09-16 01:14 UTC and was resolved at 2025-09-16 02:08 UTC, lasting 53 min; Logz.io implemented a fix but did not state a cause.

MezmoSearch performance issues

Mezmo reported major Search and Livetail performance issues in Log Analysis from 2025-09-15 20:18 UTC to 2025-09-15 21:16 UTC, lasting 58 min. Data continued to be ingested, indexed, and retained, but displayed slowly in live tail; Mezmo confirmed Search performance was back to normal at resolution.

Jupyter (Anaconda)Investigating "no items found" error on community channels page

The community channels page showed a "no items found" error in an incident rated major, with the AI Platform Application and Premium Package Repository listed as affected components. It started at 2025-09-15 17:21 UTC and lasted 3 h 4 min, resolving at 2025-09-15 20:25 UTC after a fix was implemented.

CCerebrasPartial Service Disruption

SSalesforceService Disruption: Core Service

MailgunSending errors in US

Mailgun reported a major incident causing sending errors in US regions, affecting API, Email Services - API, and Email Services - Outbound Delivery. It began at 2025-09-12 10:07 UTC and was resolved at 2025-09-12 15:21 UTC, lasting 5 h 14 min. A fix was implemented, and all systems were operating normally at resolution.

SemaphoreNew project initialization issues

MailgunEmail Validation 500s

Mailgun reported a major incident causing Email Validation 500 errors, affecting Deliverability Services - Email Validation and Email Validation. It started at 2025-09-11 22:56 UTC and was resolved at 2025-09-12 02:19 UTC, lasting 3 h 23 min; a fix was implemented and monitored before resolution.

OOmni Analytics500:error accessing pages in Omni

Omni Analytics reported a major outage affecting EastUsa and Ireland, with full-page errors for users of advanced dbt and connection environment features caused by a recent code change. The incident ran from 2025-09-11 20:56 UTC to 2025-09-11 21:39 UTC (43 min); a fast rollback restored normal function by 21:07 UTC.

TrelloDegraded performance of Trello

Trello.com experienced major-impact performance degradation, with the incident recorded from 2025-09-11 13:56 UTC to 2025-09-11 14:18 UTC (22 min). Trello confirmed normal service was restored for affected customers; its final update noted users may have experienced degradation as early as September 11, 2025 1:00PM UTC.

GitLabThe gitlab-org group is experiencing 500 errors

KeeperEU Region login API errors

Keeper reported a major EU Authentication API incident affecting Keeper Web Vault (EU), with customers experiencing failed authentication attempts. It started at 2025-09-10 15:42 UTC and was resolved at 2025-09-10 15:49 UTC; the computed duration was 6 min. No specific cause or fix was stated.

OpsgenieDelays observed at JSM, Opsgenie and Compass alert search functionality in US Region

Opsgenie reported major US Region alert-search delays affecting JSM, Opsgenie and Compass, plus degraded web experiences and Alert Rest API performance. The incident started 2025-09-10 15:23 UTC and resolved 2025-09-11 18:45 UTC after a fix was deployed. Alerts continued notifying users, though responder names could be missing.

PPinecone[Serverless][AWS][us-east-1] 5xx errors on some read and write operations

Pinecone reported a major outage causing 5xx errors on some Serverless read and write operations in AWS us-east-1. It started at 2025-09-10 13:16 UTC and was resolved at 2025-09-10 16:38 UTC, lasting 3 h 21 min. A fix was implemented at 13:22 UTC; no cause was stated.

PPinecone[Serverless][AWS][us-west-2] 5xx errors on some read operations

Pinecone reported a major incident causing 5xx errors on some Serverless read operations in AWS us-west-2, from 2025-09-10 12:52 UTC to 2025-09-10 17:22 UTC (4 h 30 min). A fix was implemented by 2025-09-10 13:16 UTC, followed by monitoring and resolution.

TypeformTypeform Renderer - Degraded - Intermittent Upstream Error

Typeform reported a major renderer degradation involving intermittent upstream errors that could affect users accessing live forms, with media, form loading and response submission listed as affected components. It started at 2025-09-10 11:49 UTC and lasted 20 min, resolving at 2025-09-10 12:09 UTC after a fix was implemented; no cause was stated.

SSalesforceService Disruption: SCAPI-AP, SCAPI-EU, SCAPI-US +4 more

SquarespaceAcuity Scheduling / Undelivered SMS reminders

Acuity Scheduling SMS reminders were not delivered for some customers in a major-impact incident from 2025-09-09 18:19 UTC to 2025-09-09 19:26 UTC, lasting 1 h 6 min. Squarespace identified the issue, reported implementing a fix, and marked the incident resolved; affected customers could miss appointment reminders.

SSentinelOne[NA1] Dataset Service Interruption with data ingestion and search functionality

SentinelOne reported a major NA1 Dataset outage affecting data ingestion and search on app.scalyr.com, starting at 2025-09-09 17:27 UTC and lasting 2 h 56 min. All services were restored by 2025-09-09 20:23 UTC; the vendor identified the underlying issue but did not disclose its cause or the specific fix.

PPinecone[Serverless][AWS][us-east-1] 5xx errors on write operations for some indexes

Pinecone reported a major incident causing 5xx errors on write operations for some Serverless indexes in AWS us-east-1. It started at 2025-09-09 12:55 UTC and was resolved at 2025-09-09 14:40 UTC, lasting 1 h 44 min; a fix was implemented at 09-09 13:43 UTC.

GitLabElevated errors in rails_request component for AI-assisted services

MezmoIssue with Search

Mezmo reported a critical search outage preventing events from displaying in live tail, starting 2025-09-08 19:55 UTC and resolved at 2025-09-08 21:53 UTC, lasting 1 h 57 min. Impacts were mitigated by 21:24 UTC; Mezmo made a backend change it believes should mitigate recurrence, while the underlying cause remained unspecified.

OOmni AnalyticsOmni pages not accessible

Omni Analytics pages in EastUsa were inaccessible during a critical incident from 2025-09-08 17:57 UTC to 2025-09-08 19:15 UTC, lasting 1 h 18 min. A recent code change generated unexpectedly large database queries that saturated CPU resources, causing query timeouts and connection failures; Omni reverted the change and resolved the incident.

CCodeiumand WindsurfSWE-1 Instability

Codeium reported major SWE-1 instability affecting Cascade, starting at 2025-09-08 09:57 UTC and resolved at 2025-09-08 17:48 UTC, with a reported duration of 7 h 50 min. No cause or specific fix was stated.

JFrogCritical JFrog Cloud Platform Database Incident affecting Xray service on Azure USE

JFrog reported a major Xray outage affecting some customers in US - East (Virginia) on Azure, starting 2025-09-07 12:42 UTC and resolved at 2025-09-07 13:39 UTC (56 min). JFrog attributed the outage to database maintenance, worked with Azure, and reported implementing a fix at 13:04 UTC.

SSalesforceB2 B2 CCommerce Service Disruption: B2 CCore

NeonOperations timing out in us-east-1

AActiveCampaignActiveCampaign platform unavailable for some US Accounts

ActiveCampaign reported a major outage affecting some US accounts, with platform access delays or unavailability and slower responses or errors across multiple services and features. It ran from 2025-09-05 16:21 UTC to 2025-09-05 17:56 UTC (1 h 35 min); a fix was implemented, and monitoring confirmed all systems operating normally.

WiseInstant transfers delayed

GitLabGitLab Duo Chat (classic) returning errors

IInfluxData (InfluxDB Cloud)Quartz Signup Issues

RootlyFailures when interacting with Rootly in Slack

Rootly reported a major incident affecting Slack and web interactions starting 2025-09-04 17:44 UTC, resolved at 2025-09-05 01:58 UTC after 8 h 14 min. Later updates confirmed web, mobile, and on-call paging remained operational; Slack engineering resolved the issue, restoring Slack functionality.

SemaphoreJob processing delays due to connectivity issues with GitHub

MMonday.comInvestigating issues with Emails and Activities

Monday.com reported a major outage affecting Emails & Activities and timeline events, including EU and US components, starting at 2025-09-04 12:30 UTC and lasting 17 min. A fix was implemented at 12:38 UTC, and the incident was resolved at 12:47 UTC; customers were instructed to refresh their browsers to access the platform.

MMailjetLogin issues with Mailjet Application and Intermittent Errors on REST API

BrexAccount Verification Outage

Brex reported a critical outage preventing completion of ID verification for account verification, affecting the Home Page component. The incident started at 2025-09-03 22:36 UTC and was marked resolved at 2025-09-04 06:08 UTC, lasting 7 h 32 min; Brex reported the issue fixed and under monitoring at 09-03 23:26 UTC.

BrexDashboard Outage

Brex reported a critical Dashboard Outage affecting Dashboard and Mobile starting 2025-09-03 15:25 UTC. The incident lasted 28 min and was resolved at 2025-09-03 15:54 UTC; Brex reported a fix in place at 15:27 UTC but did not state a cause.

OOrbElevated errors across API endpoints