Changes / GitLab / The gitlab-org group is experiencing 500 errors
GitLab: Major incident: The gitlab-org group is experiencing 500 errors
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.gitlab.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: The gitlab-org group is experiencing 500 errors
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After: major
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After: resolved
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After: 2025-09-10 16:02 UTC
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After: 2025-09-10 16:56 UTC
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After: Canary, Git Operations, Website
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After: The gitlab-org group is experiencing 500s. This issue is not widespread. Customers interacting with any gitlab-org repos might be affected. More information about the incident: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20510
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After: We are continuing to investigate the root cause of the issue. Customers whose pipelines interact with artifacts hosted in gitlab-org may see 500 errors. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20510.
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After: After a brief monitoring period we've confirmed that Gitaly is once again available. Clones and operations involving gitlab-org projects are now operational, so we're considering the incident resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: The gitlab-org group is experiencing 500 errors (this change) | Major incident |