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GitLab: The gitlab-org group is experiencing 500 errors

Affected components: CanaryGit OperationsWebsite

Timeline of updates

1. investigating2025-09-10 16:02 UTC

   The gitlab-org group is experiencing 500s. This issue is not widespread. Customers interacting with any gitlab-org repos might be affected. More information about the incident: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20510

2. investigating2025-09-10 16:30 UTC

   We are continuing to investigate the root cause of the issue. Customers whose pipelines interact with artifacts hosted in gitlab-org may see 500 errors. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20510.

3. resolved2025-09-10 16:56 UTC

   After a brief monitoring period we've confirmed that Gitaly is once again available. Clones and operations involving gitlab-org projects are now operational, so we're considering the incident resolved.

Rewindex changes for this incident

• Major incident: The gitlab-org group is experiencing 500 errors 2025-09-10 16:02 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON