What vendors changed

CCodeiumCompletions Outage

Codeium reported a major Completions Outage affecting Autocomplete, Supercomplete, Command, and Windsurf Tab. It started at 2025-05-11 05:09 UTC and was resolved at 2025-05-11 05:34 UTC, with a reported duration of 24 min; no cause or specific fix was stated.

SSprout SocialX/ Twitter Outage

Sprout Social reported a major X/Twitter outage starting 2025-05-09 18:43 UTC, affecting creation or editing of Listening topics using X, loading X conversations in Smart Inbox, and X data in Reports. Sprout attributed the issues to Twitter/X difficulties; the incident was resolved at 2025-05-09 21:33 UTC after 2 h 50 min.

DDialpadSome customers in North America may have experienced issues with calls

Dialpad reported a major degradation affecting some inbound and outbound calls in North America. The incident started at 2025-05-09 17:31 UTC and was resolved at 2025-05-09 17:50 UTC, lasting 19 min; Dialpad stated calls were impacted between 16:20 and 16:46 UTC and a fix had been implemented.

BitbucketBitbucket has degraded performance

Bitbucket reported major degradation affecting API, Pipelines and Website from 2025-05-08 15:41 UTC to 2025-05-09 11:17 UTC (19 h 36 min). Its postmortem attributed website and API latency to an internal Atlassian service’s backfill job overloading the primary database with expensive queries; the database automatically failed over.

QuickBooks OnlineQBO Login Issue - Monitoring phase

Some QuickBooks Online users in the United States could not log in during a major-impact outage starting 2025-05-07 21:25 UTC and resolved at 2025-05-07 22:58 UTC, lasting 1 h 32 min. QuickBooks reported implementing a fix and monitoring results, then confirmed users should be able to log in.

BitbucketSome pipeline builds are not triggering

Some Bitbucket Pipelines builds were not triggering for some customers in a major-impact outage from 2025-05-07 20:40 UTC to 2025-05-07 22:24 UTC, lasting 1 h 43 min. Bitbucket implemented a fix and confirmed resolution; no cause was stated.

PPendoPendo application and CNAME guide delivery outage in EU region

Pendo reported a major EU application and CNAME guide delivery outage, starting 2025-05-07 13:28 UTC and resolved 2025-05-07 16:33 UTC; recorded duration was 3 h 4 min. Pendo attributed application crashes affecting all EU customers to an update; application service returned by 13:00 UTC, CNAME guides were unavailable for approximately 30 minutes, and data collection was unaffected.

PostmanPostman Workspaces are not Loading

Postman Workspaces were not loading, affecting Postman Platform on Browser and Desktop, including their US components. The vendor rated the outage major; it ran from 2025-05-07 11:17 UTC to 2025-05-07 12:19 UTC (1 h 2 min), when all systems were reported back to normal.

PPendoAction Required Regarding Pendo Mobile SDK 3.7.0.9285 and App Store Submissions

Pendo reported a major issue with iOS mobile SDK 3.7.0.9285 causing App Store submission rejections, starting 2025-05-07 09:12 UTC and lasting 1 h 40 min. Resolved at 2025-05-07 10:53 UTC, with verified hotfixes released: iOS Native SDK 3.7.0.9334, Maui plugin 3.7.0.9335, and Xamarin Forms plugin 3.7.0.9335.

AActiveCampaignActiveCampaign platform unavailable for some Accounts

ActiveCampaign reported a major outage affecting platform access for some accounts, including US Region platform availability; multiple services and features experienced delays, errors or unavailability. It began at 2025-05-06 21:31 UTC and was resolved at 2025-05-07 00:09 UTC, lasting 2 h 37 min; no cause or specific fix was stated.

SStatsigInitialized endpoints have elevated error rates for 3 regions

Statsig reported a major incident with elevated initialization endpoint errors affecting client SDK initialization; impact was isolated to a single customer. It started at 2025-05-06 17:45 UTC and was resolved at 2025-05-06 18:02 UTC, lasting 17 min. The team reverted the change that caused the errors and gated off the rollout.

ConfluenceSmart Answers in Search and AI Definitions outage for Atlassian Intelligence customers

Confluence’s major outage affected Smart Answers in Search and AI Definitions for all Confluence Cloud Atlassian Intelligence customers; Rovo was unaffected. Tracked from 2025-05-06 01:11 UTC until resolution at 2025-05-06 05:55 UTC (4 h 44 min), it was fixed via rollout; the vendor reported actual impact from 2025/05/03 21:38 UTC to 2025/05/06 05:26 UTC.

GrammarlyService interruption affecting Grammarly

Grammarly reported a critical outage starting 2025-05-05 16:49 UTC, lasting 2 h 7 min and resolved at 2025-05-05 18:56 UTC. Some users, including Grammarly Enterprise customers, could not see suggestions or saw “Something went wrong,” and payment processing was unavailable. Grammarly identified the payment issue and reported implementing a fix before resolution.

TrelloTrello is slow or unavailable for some users

Trello reported a major degradation affecting API, Trello.com, and web/mobile apps; some users could not view boards or cards. It started at 2025-05-05 15:08 UTC and resolved at 2025-05-05 17:37 UTC (2 h 28 min). An infrastructure management tooling error deployed incorrect database DNS configuration; Trello mitigated the issue and reported no further impact.

CodecovTest Analytics Outage

Codecov reported major Test Analytics downtime affecting Codecov Backend and Codecov Frontend. The incident was recorded from 2025-05-02 00:07 UTC to 2025-05-02 00:39 UTC (32 min), although the vendor said downtime began at 2025-05-01 22:03 UTC. Test Analytics was fully operational at resolution; no cause or fix was specified.

CCerebrasIdentified - Caused by Internal Depencency

SSmartsheetSmartsheet access issues and unexpected errors

Smartsheet reported a major outage causing unexpected errors with login, asset access, navigation, premium apps and API use. The incident ran from 2025-04-30 05:37 UTC to 2025-04-30 08:34 UTC, lasting 2 h 56 min. Engineers identified a load balancer issue and took mitigative action; a fix was implemented and the incident resolved.

FFront2025-04-29 Application unavailable for some customers

Front reported a critical App outage affecting roughly 3% of users, a subset of US-based customers in us-west-1, from 2025-04-29 23:54 UTC to 2025-04-30 05:43 UTC (5 h 49 min). Human error during planned maintenance made one database shard unrecoverable; Front restored it from an up-to-date backup and caught up missed messages.

PulumiHigh error rate running program updates

Pulumi reported a major API incident causing a high error rate running program updates, starting at 2025-04-29 18:41 UTC and resolved at 2025-04-29 19:09 UTC (27 min). A fix was implemented by 19:06 UTC; no cause was stated.

SubstackIncreased error rates

Substack reported a major incident with increased error rates and system-wide performance degradation affecting publications, writer dashboards, Substack.com, the app, and post editor. It started at 2025-04-29 18:15 UTC and was resolved at 2025-04-29 19:16 UTC, lasting 1 h 1 min; full recovery was reported at 18:41 UTC.

LLlamaIndexLLamaIndex Sparse Retrieval Outage

OOmni AnalyticsSlow response times in US Region

Omni Analytics reported a major degradation causing slow responses in the US region (EastUsa), from 2025-04-29 16:39 UTC to 2025-04-29 22:10 UTC, lasting 5 h 30 min. A model validation process repeatedly called an inefficient library function, exhausting memory in some US East infrastructure; the deployed fix removed those calls and was validated to resolve the memory exhaustion.

TrelloTrello is slow or unavailable

Trello reported a critical outage affecting web and mobile apps, starting at 2025-04-25 18:39 UTC and resolved at 2025-04-25 19:12 UTC (computed duration: 32 min). Its postmortem separately identifies service interruptions between 18:18 and 18:33 UTC, caused by reduced capacity after a rollback deployment; scaling up mitigated the issue.

HHexInputs not reacting on some published apps

Hex reported a major Main site incident where inputs were not reacting on some published apps using the pre-run cells in the background feature. It started at 2025-04-25 13:20 UTC and lasted 2 h 55 min, resolving at 2025-04-25 16:15 UTC; a fix was implemented at 04-25 15:35 UTC.

PyPI (Python Infrastructure)PyPI Elevated Error Rates

RRetell AIRetell LLM API incident

CCriblLogin loop when logging into cribl.cloud

PPandaDocDocument search results are not loaded

PandaDoc reported a major outage affecting document search results and the Pipedrive integration, starting 2025-04-23 14:30 UTC and resolved 2025-04-23 22:18 UTC (7 h 48 min). Pipedrive was reported restored at 15:17 UTC, with reconnection advised if issues persisted; document search remained under investigation until full resolution.

IIterableQueries to data stored on C120 cluster are failing

Iterable reported a major C120 outage starting 2025-04-23 06:50 UTC, lasting 40 h 26 min and resolved at 2025-04-24 23:17 UTC. A cluster formation problem caused query failures, campaign impacts and ingestion lag; users triggering journeys via custom events, system events or profile updates did not enter journeys. Engineering restored data and cut over to Cluster 141.

LoopsIncreased 500 status codes

SingleStoreDatabases not reachable from SQL editor

TypeformTypeform OAuth Service degraded - Login with Microsoft Social login

Typeform reported a major OAuth/Login degradation affecting Microsoft Social Login from 2025-04-21 10:30 UTC to 2025-04-21 10:59 UTC, lasting 28 min. Email/password, SSO and Google Social Login were unaffected. Typeform implemented a fix and resolved the incident; no cause was stated.

SSambaNovaAccess to Deepseek, Llama 405B, QwQ,Mistral, and Whisper interrupted

UUnbounceAdding or Editing New Page Level Scripts and Style Sheets Not Working

Unbounce reported a major Web Application incident preventing customers from adding, editing or viewing page-level Scripts and Stylesheets. It started at 2025-04-17 19:03 UTC and was resolved at 2025-04-17 19:07 UTC, lasting 4 min; published pages functioned normally, and Script Manager scripts appeared unaffected.

SSambaNovaTemporary Disruption In Service

CCriblCribl.cloud Authentication Slowness

DDialpadSome customers in Australia and New Zealand may be experiencing issues with calls or meetings

Dialpad reported a major incident affecting calls or meetings for some customers in Australia and New Zealand, including inbound and outbound calls. It started at 2025-04-11 06:26 UTC and was resolved at 2025-04-11 07:11 UTC; the computed duration was 44 min. A fix was implemented, but no cause was stated.

DDopplerExtended Maintenance

Doppler reported critical downtime affecting API (api.doppler.com) and Dashboard (dashboard.doppler.com) due to extended database maintenance. The incident started at 2025-04-11 02:15 UTC and was resolved at 2025-04-11 02:33 UTC, lasting 17 min.

LLlamaIndexIssue creating new index

DDailyElevated SIP/PSTN error rates

WasabiSystem Errors in AP-NORTHEAST-2 Region

Wasabi recorded a major outage in AP-Northeast-2 (Osaka), starting 2025-04-08 14:41 UTC and resolved at 2025-04-08 15:23 UTC (42 min). Its postmortem separately reported service unavailability on 08 April 2025 from 14:13 UTC to approximately 14:39 UTC, caused by an internal routing issue that impaired processing of incoming customer requests.

PyPI (Python Infrastructure)PyPI Simple and JSON API Outage

CCerebrasPartial Service Disruption

CCerebrasService Unavailable

npmIssues publishing and installing packages

CCensusSync might be failing with mismatch errors

Census reported a major Sync Engine incident where some syncs failed with mismatch errors, starting 2025-04-04 22:40 UTC and resolved 2025-04-05 16:23 UTC (17 h 42 min). Census attributed failures to a performance issue, said errors could appear after the problem was resolved, and advised customers to rerun affected syncs.

GrammarlySome Grammarly users may be unable to log in

Some users were unable to log in to Grammarly for Mac during a major-impact outage starting 2025-04-04 10:02 UTC. Grammarly implemented a fix and resolved the incident at 2025-04-04 10:41 UTC; it lasted 39 min.

DDremioUnable to run queries in Dremio Cloud

Dremio Cloud queries could not complete due to a configuration change, in an incident rated major. It started and was resolved at 2025-04-02 18:24 UTC (computed duration: 0 min); Dremio reverted the change and reported queries operational again.

MMetabase Cloudand MetabaseSome Metabase Cloud customers hosted in the EU are reporting their site is down or slowness

Some EU-hosted Metabase Cloud instances were down or slow in a major incident from 2025-04-02 13:00 UTC to 2025-04-02 21:34 UTC, lasting 8 h 33 min. Metabase reported service restored at 13:46 UTC and added monitoring while continuing work on the root-cause fix.