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ChangesPyPI (Python Infrastructure)PyPI Elevated Error Rates

PyPI (Python Infrastructure): Major incident: PyPI Elevated Error Rates

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what PyPI (Python Infrastructure) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: PyPI Elevated Error Rates
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-04-24 12:02 UTC
AddedResolved time#5
Before: not present
After: 2025-04-24 12:18 UTC
AddedAffected components#6
Before: not present
After: pypi.org - Backends, PyPI - pypi.org - Backends
AddedUpdateinvestigating#7
Before: not present
After: We're investigating elevated error rates for pypi.org
AddedUpdateidentified#8
Before: not present
After: We've identified an issue with database contention arising from locking.
AddedUpdatemonitoring#9
Before: not present
After: The locking process has been terminated and we're monitoring as things recover.
AddedUpdateresolved#10
Before: not present
After: This incident is resolved. We're going to do some further investigation to understand what led to the lock contention.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, April 24, 2025

1 incident change

All PyPI (Python Infrastructure) changesPyPI (Python Infrastructure) profileMarkdownJSON