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ChangesCriblLogin loop when logging into cribl.cloud

Cribl: Critical incident: Login loop when logging into cribl.cloud

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Cribl removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Login loop when logging into cribl.cloud
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-04-23 15:57 UTC
AddedResolved time#5
Before: not present
After: 2025-04-23 19:06 UTC
AddedAffected components#6
Before: not present
After: Global - Login & Registration, Login & Registration
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: Cribl teams have identified that customers are unable to access their tenants. They are faced with a screen waiting for the page load.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateinvestigating#10
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#11
Before: not present
After: Cribl teams have identified that customers are unable to access their tenants. They are faced with a screen waiting for the page load.
AddedUpdatemonitoring#12
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdatemonitoring#13
Before: not present
After: Status Page Update: Login Access Restored for Cribl Cloud We experienced a temporary login disruption for Cribl Cloud that has now been resolved. Our team successfully identified and mitigated the issue by rolling back an orchistration configuration. All customers should now be able to access their tenants normally. We apologize for any inconvenience and thank you for your patience during this brief service interruption. Key Details: - Impact: Login & Registration temporarily unavailable - Duration: Approximately 15 minutes - Current Status: Full service restored - Actions Taken: Rolled back to previous stable service version We recommend attempting to log in again. If you continue to experience any issues, please contact our support team.
AddedUpdatemonitoring#14
Before: not present
After: Status Page Update: Login Access Restored for Cribl Cloud We experienced a temporary login disruption for Cribl Cloud that has now been resolved. Our team successfully identified and mitigated the issue by rolling back an orchestration configuration. All customers should now be able to access their tenants normally. We apologize for any inconvenience and thank you for your patience during this brief service interruption. Key Details: - Impact: Login & Registration temporarily unavailable - Duration: Approximately 15 minutes - Current Status: Full service restored - Actions Taken: Rolled back to previous stable service version We recommend attempting to log in again. If you continue to experience any issues, please contact our support team.
AddedUpdateresolved#15
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Wednesday, April 23, 2025

1 incident change

All Cribl changesCribl profileMarkdownJSON