Changes / ActiveCampaign / ActiveCampaign platform unavailable for some Accounts
ActiveCampaign: Major incident: ActiveCampaign platform unavailable for some Accounts
Summary
ActiveCampaign reported a major outage affecting platform access for some accounts, including US Region platform availability; multiple services and features experienced delays, errors or unavailability. It began at 2025-05-06 21:31 UTC and was resolved at 2025-05-07 00:09 UTC, lasting 2 h 37 min; no cause or specific fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: ActiveCampaign platform unavailable for some Accounts
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After: major
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After: resolved
Before: not present
After: 2025-05-06 21:31 UTC
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After: 2025-05-07 00:09 UTC
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After: Platform Availability, US Region - Platform Availability
Before: not present
After: Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This outage is impacting multiple services and features, which may result in slower response times or errors.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: ActiveCampaign platform unavailable for some Accounts (this change) ActiveCampaign reported a major outage affecting platform access for some accounts, including US Region platform availability; multiple services and features experienced delays, errors or unavailability. It began at 2025-05-06 21:31 UTC and was resolved at 2025-05-07 00:09 UTC, lasting 2 h 37 min; no cause or specific fix was stated. | Major incident |
All ActiveCampaign changes → · ActiveCampaign profile · Markdown · JSON