rewindex

Outages by dayJuly 17, 2020

Outages on July 17, 2020

UTC day 2020-07-17 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

52incidents started
24labelled major or critical
45vendors with a new incident
4still open from earlier days

By vendor label: Critical 14 · Major 10 · Minor 14 · No impact listed 14 · 9 maintenance

Outage events this day

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 52

VendorIncidentImpactStartedResolvedStatus
BitbucketIssues with Git transactions over SSHCritical (2.4 h)resolved
MixpanelIssues Loading Mixpanel.com, querying APIs and ingestion delaysCritical (24 h)resolved
BandwidthBandwidth Local Market Impairment - LATA: 342 (Marquette, MI)Critical (36 h)resolved
npmWebsite ErrorsCritical (2.3 h)resolved
DopplerDNS resolution failureCritical (45 min)postmortem
Linode (Akamai)Connectivity issues - Linode Manager, Linode.comCritical (1.5 h)resolved
LatticeUpstream DNS provider problemsCritical (17 min)resolved
HubSpotHubSpot is currently unavailable for customersCritical (56 min)resolved
CloudinaryCloudinary.com is inaccessibleCritical (2.2 h)resolved
DiscordCloudflare outageCritical (1.2 h)resolved
Monday.comConnectivity Issues across accounts and devicesCritical (16 min)resolved
GorgiasDNS services outageCritical (18 min)resolved
Buildkitebuildkite.com Unavailable for Some UsersCritical (3.6 h)resolved
PusherUndeliverable Webhooks on US ClustersCritical (22 min)resolved
DatadogYum installation issues for the Datadog AgentMajor (26 min)resolved
WorkOSCloudflare Service OutageMajor (53 min)resolved
RubyGems.orgElevated DNS ErrorsMajor (40 min)resolved
DNSimpleDNS Resolution issuesMajor (53 min)resolved
MapboxTilesets API (MTS) jobs not processingMajor (23 min)resolved
BandwidthSupport and Ticketing PortalMajor (1.1 h)resolved
CanvaCan't load www.canva.comMajor (13 min)resolved
OptimizelyOutage Apparently Related to DNSMajor (1.4 h)resolved
New RelicNew Relic Intermittent Unavailability in US RegionMajor (32 min)resolved
SemaphoreDelays in job processing on Semaphore ClassicMajor (26 min)resolved
UnbounceIntermittent Errors around Domain SSL Certificates RenewalMinor (1.0 h)resolved
New RelicInfrastructure Inventory lag in the US RegionMinor (7.8 h)resolved
HubSpotWorkflow enrollment and cross-object reports are currently delayed for some customersMinor (7.7 h)resolved
SquarespaceForm submissions to Google Drive are not populatingMinor (31 min)resolved
MezmoLivetail Performance Degraded; Search, and Alerting DelaysMinor (7.0 h)resolved
Dropbox SignDelayed Document & Upload ProcessingMinor (1.8 h)resolved
SnowflakeAZURE - East US 2 (Virginia) - SI:20200717Minor (15 min)resolved
GreenhouseErrors downloading files in Greenhouse RecruitingMinor (3.1 h)resolved
TwilioTwilio Console Pages Rendering 500 Error for a subset of CustomersMinor (6.8 h)resolved
MapboxBlocked downloads on ChromeMinor (30 min)resolved
TwilioExternal DNS Issue Impacting a list of Twilio ServicesMinor (1.4 h)resolved
CircleCIThird-Party Network Resolver IssuesMinor (1.6 h)resolved
PlivoInbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Marquette, MIMinor (33 d)resolved
PlivoInbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Marquette, MIMinor (37 h)resolved
TwilioDelivery Report Delay for Subset of US Shortcode TrafficNo impact listed (1.4 h)resolved
StatuspageAWS Third-Party Components being updatedNo impact listed (0 min)resolved
Sigma ComputingCloudflare OutageNo impact listed (0 min)resolved
Bunny.netDashboard and API DNS IssueNo impact listed (38 min)resolved
SmartsheetSmartsheet Community InaccessibleNo impact listed (24 h)resolved
LogRocketCDN outageNo impact listed (1.6 h)resolved
PandaDocPandaDoc customer support is unavailableNo impact listed (44 min)resolved
ContentfulSupport system unavailabilityNo impact listed (3.7 h)resolved
DropboxWebsite Availability ConnectivityNo impact listed (0 min)resolved
MongoDB AtlasMongoDB Support Phone System is downNo impact listed (3.1 h)resolved
BigCommerceAvailability issues with BigCommerce storesNo impact listed (1.2 h)resolved
SentryPotential loss in ability to submit events due to CloudFlare Outage.No impact listed (43 min)resolved
ActiveCampaignNetwork Provider OutageNo impact listed (0 min)resolved
HotjarData loss for Cloudflare websitesNo impact listed (31 min)resolved

Still open from earlier days 4

VendorIncidentImpactStartedResolvedStatus
PlivoInbound Call Failures towards US phone numbers in Los AngelesMajor (3 d)resolved
Linode (Akamai)Scheduled Maintenance for general stability and performance improvementsMajor (25 d)resolved
PlivoInbound Call Failures towards US phone numbers in Los AngelesMinor (3 d)resolved
SmartsheetApp-generated Email DelaysMinor (25 h)resolved

Maintenance 9

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bitbucket, Mixpanel, Bandwidth, npm, Doppler, Linode (Akamai), Lattice, HubSpot, Cloudinary, Discord, Monday.com, Gorgias.

Cite this

52 vendor-reported incidents started on 2020-07-17 (UTC) across 45 vendors, 24 labelled major or critical by the vendor.

Title
Outages on July 17, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-07-17

All daysOutage eventsMarkdown