# Outages on July 17, 2020 (UTC)

> 52 incidents started on July 17, 2020 (UTC) on the status pages Rewindex archives, 24 labelled major or critical by the vendor (Bitbucket, Mixpanel, Bandwidth); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-07-17
Last updated: 2020-07-24T23:24:00Z

- Incidents started: 52 (major/critical: 24, other: 28) across 45 vendors
- Still open from earlier days: 4 · Maintenance windows: 9 · Detected outage events: 1
- By vendor impact label: critical 14, major 10, minor 14, none 14
- Previous day with incidents: [2020-07-16](https://rewindex.com/outages/2020-07-16.md) · Next: [2020-07-18](https://rewindex.com/outages/2020-07-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Outage events this day

- [Cloudflare outage](https://rewindex.com/events/2020-07-17-cloudflare): 7 linked vendors, 17 other incidents in the same window (also happening, not linked). Vendors reported a Cloudflare outage; Cloudflare’s own incident for this date is not in the archive.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Issues with Git transactions over SSH](https://rewindex.com/company/bitbucket/incidents/xh3ld0ps730g.md) | critical | 2020-07-17 16:50 UTC | 2020-07-17 19:15 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Issues Loading Mixpanel.com, querying APIs and ingestion delays](https://rewindex.com/company/mixpanel/incidents/5k759mjl6rz2.md) | critical | 2020-07-17 17:55 UTC | 2020-07-18 18:06 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 342 (Marquette, MI)](https://rewindex.com/company/bandwidth/incidents/bjb8bdql5f0h.md) | critical | 2020-07-17 19:09 UTC | 2020-07-19 07:20 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Website Errors](https://rewindex.com/company/npm/incidents/2f1hxp803pht.md) | critical | 2020-07-17 21:17 UTC | 2020-07-17 23:36 UTC | resolved |
| [Doppler](https://rewindex.com/company/doppler.md) | [DNS resolution failure](https://rewindex.com/company/doppler/incidents/2n6wkhmj4qzz.md) | critical | 2020-07-17 21:20 UTC | 2020-07-17 22:05 UTC | postmortem |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity issues - Linode Manager, Linode.com](https://rewindex.com/company/linode-akamai/incidents/n51sqx9m0nbz.md) | critical | 2020-07-17 21:24 UTC | 2020-07-17 22:53 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [Upstream DNS provider problems](https://rewindex.com/company/lattice/incidents/xqx2j552z3jv.md) | critical | 2020-07-17 21:24 UTC | 2020-07-17 21:41 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot is currently unavailable for customers](https://rewindex.com/company/hubspot/incidents/4fgk6l9q7gk4.md) | critical | 2020-07-17 21:27 UTC | 2020-07-17 22:23 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Cloudinary.com is inaccessible](https://rewindex.com/company/cloudinary/incidents/m69vyv8zcp25.md) | critical | 2020-07-17 21:29 UTC | 2020-07-17 23:43 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Cloudflare outage](https://rewindex.com/company/discord/incidents/f1k5dzts736c.md) | critical | 2020-07-17 21:31 UTC | 2020-07-17 22:42 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Connectivity Issues across accounts and devices](https://rewindex.com/company/monday-com/incidents/sx6gv1wf2h0j.md) | critical | 2020-07-17 21:34 UTC | 2020-07-17 21:50 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [DNS services outage](https://rewindex.com/company/gorgias/incidents/0qjpsfpc9dqp.md) | critical | 2020-07-17 21:35 UTC | 2020-07-17 21:53 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [buildkite.com Unavailable for Some Users](https://rewindex.com/company/buildkite/incidents/p9cq9p4z7043.md) | critical | 2020-07-17 21:36 UTC | 2020-07-18 01:12 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Undeliverable Webhooks on US Clusters](https://rewindex.com/company/pusher/incidents/rsh84bdbdjmp.md) | critical | 2020-07-17 21:39 UTC | 2020-07-17 22:01 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Yum installation issues for the Datadog Agent](https://rewindex.com/company/datadog/incidents/cw3q2rkv4ls3.md) | major | 2020-07-17 05:06 UTC | 2020-07-17 05:32 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [Cloudflare Service Outage](https://rewindex.com/company/workos/incidents/yt7tv6sz99s5.md) | major | 2020-07-17 21:16 UTC | 2020-07-17 22:09 UTC | resolved |
| [RubyGems.org](https://rewindex.com/company/rubygems.md) | [Elevated DNS Errors](https://rewindex.com/company/rubygems/incidents/yz78p74tbrfq.md) | major | 2020-07-17 21:20 UTC | 2020-07-17 22:01 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [DNS Resolution issues](https://rewindex.com/company/dnsimple/incidents/fnjf36fwykl6.md) | major | 2020-07-17 21:28 UTC | 2020-07-17 22:21 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Tilesets API (MTS) jobs not processing](https://rewindex.com/company/mapbox/incidents/09tcq2579scc.md) | major | 2020-07-17 21:28 UTC | 2020-07-17 21:51 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Support and Ticketing Portal](https://rewindex.com/company/bandwidth/incidents/y52bl6d3lx8r.md) | major | 2020-07-17 21:30 UTC | 2020-07-17 22:38 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Can't load www.canva.com](https://rewindex.com/company/canva/incidents/9f8mphth0bmy.md) | major | 2020-07-17 21:34 UTC | 2020-07-17 21:47 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Outage Apparently Related to DNS](https://rewindex.com/company/optimizely/incidents/swcgc81cshph.md) | major | 2020-07-17 21:41 UTC | 2020-07-17 23:07 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [New Relic Intermittent Unavailability in US Region](https://rewindex.com/company/new-relic/incidents/qzvd5zb454hm.md) | major | 2020-07-17 21:44 UTC | 2020-07-17 22:16 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Delays in job processing on Semaphore Classic](https://rewindex.com/company/semaphore/incidents/2r9gqt1mdcbw.md) | major | 2020-07-17 22:20 UTC | 2020-07-17 22:46 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Intermittent Errors around Domain SSL Certificates Renewal](https://rewindex.com/company/unbounce/incidents/5l526k06m2nf.md) | minor | 2020-07-17 00:00 UTC | 2020-07-17 01:01 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Infrastructure Inventory lag in the US Region](https://rewindex.com/company/new-relic/incidents/w1kxp311p6mc.md) | minor | 2020-07-17 11:58 UTC | 2020-07-17 19:49 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Workflow enrollment and cross-object reports are currently delayed for some customers](https://rewindex.com/company/hubspot/incidents/cxqznsdklq6z.md) | minor | 2020-07-17 12:15 UTC | 2020-07-17 19:58 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Form submissions to Google Drive are not populating](https://rewindex.com/company/squarespace/incidents/78mhmnglnq5t.md) | minor | 2020-07-17 14:12 UTC | 2020-07-17 14:43 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Livetail Performance Degraded; Search, and Alerting Delays](https://rewindex.com/company/mezmo/incidents/9v8phj7bmw1g.md) | minor | 2020-07-17 14:26 UTC | 2020-07-17 21:23 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Delayed Document & Upload Processing](https://rewindex.com/company/dropbox-sign/incidents/z2h8fyfpsylg.md) | minor | 2020-07-17 15:54 UTC | 2020-07-17 17:41 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AZURE - East US 2 (Virginia) - SI:20200717](https://rewindex.com/company/snowflake/incidents/n7m8jvcwmk2l.md) | minor | 2020-07-17 17:16 UTC | 2020-07-17 17:31 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Errors downloading files in Greenhouse Recruiting](https://rewindex.com/company/greenhouse/incidents/pfycwxvlc8j0.md) | minor | 2020-07-17 17:19 UTC | 2020-07-17 20:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Twilio Console Pages Rendering 500 Error for a subset of Customers](https://rewindex.com/company/twilio/incidents/hrhvvm6s6hvj.md) | minor | 2020-07-17 18:14 UTC | 2020-07-18 01:03 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Blocked downloads on Chrome](https://rewindex.com/company/mapbox/incidents/7glym4gsfvw6.md) | minor | 2020-07-17 18:42 UTC | 2020-07-17 19:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [External DNS Issue Impacting a list of Twilio Services](https://rewindex.com/company/twilio/incidents/qt7rbzy89lsx.md) | minor | 2020-07-17 21:43 UTC | 2020-07-17 23:06 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Third-Party Network Resolver Issues](https://rewindex.com/company/circleci/incidents/kqkv2cfypdqr.md) | minor | 2020-07-17 21:56 UTC | 2020-07-17 23:31 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Marquette, MI](https://rewindex.com/company/plivo/incidents/9vcn8s2ny76y.md) | minor | 2020-07-17 23:24 UTC | 2020-08-19 12:29 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Marquette, MI](https://rewindex.com/company/plivo/incidents/38lrjvpy30mv.md) | minor | 2020-07-17 23:24 UTC | 2020-07-19 12:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delivery Report Delay for Subset of US Shortcode Traffic](https://rewindex.com/company/twilio/incidents/cv06038z89x0.md) | none | 2020-07-17 01:09 UTC | 2020-07-17 02:30 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [AWS Third-Party Components being updated](https://rewindex.com/company/statuspage/incidents/m6qnh1jg8g42.md) | none | 2020-07-17 19:23 UTC | 2020-07-17 19:23 UTC | resolved |
| [Sigma Computing](https://rewindex.com/company/sigma-computing.md) | [Cloudflare Outage](https://rewindex.com/company/sigma-computing/incidents/6c6459xqvsqd.md) | none | 2020-07-17 21:00 UTC | 2020-07-17 21:00 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Dashboard and API DNS Issue](https://rewindex.com/company/bunny-net/incidents/b94fzxkyyd5k.md) | none | 2020-07-17 21:34 UTC | 2020-07-17 22:12 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Community Inaccessible](https://rewindex.com/company/smartsheet/incidents/z76cmcj4ztpr.md) | none | 2020-07-17 21:34 UTC | 2020-07-18 21:45 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [CDN outage](https://rewindex.com/company/logrocket/incidents/ny64x554pyt1.md) | none | 2020-07-17 21:35 UTC | 2020-07-17 23:11 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [PandaDoc customer support is unavailable](https://rewindex.com/company/pandadoc/incidents/sr31t3jsrkr9.md) | none | 2020-07-17 21:35 UTC | 2020-07-17 22:19 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Support system unavailability](https://rewindex.com/company/contentful/incidents/c297my0jrh0d.md) | none | 2020-07-17 21:36 UTC | 2020-07-18 01:16 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Website Availability Connectivity](https://rewindex.com/company/dropbox/incidents/b8z2kjg500h8.md) | none | 2020-07-17 21:45 UTC | 2020-07-17 21:45 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Support Phone System is down](https://rewindex.com/company/mongodb-atlas/incidents/8drpxn0rtky3.md) | none | 2020-07-17 21:46 UTC | 2020-07-18 00:50 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/0v832w8zt9g0.md) | none | 2020-07-17 21:47 UTC | 2020-07-17 22:59 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Potential loss in ability to submit events due to CloudFlare Outage.](https://rewindex.com/company/sentry/incidents/zz20sht9ftmm.md) | none | 2020-07-17 21:49 UTC | 2020-07-17 22:32 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Network Provider Outage](https://rewindex.com/company/activecampaign/incidents/7vhld1d0h9bj.md) | none | 2020-07-17 21:52 UTC | 2020-07-17 21:52 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Data loss for Cloudflare websites](https://rewindex.com/company/hotjar/incidents/vnj4py82x5zf.md) | none | 2020-07-17 22:16 UTC | 2020-07-17 22:47 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound Call Failures towards US phone numbers in Los Angeles](https://rewindex.com/company/plivo/incidents/qg904m2mt523.md) | major | 2020-07-14 11:09 UTC | 2020-07-17 05:03 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Scheduled Maintenance for general stability and performance improvements](https://rewindex.com/company/linode-akamai/incidents/y9t56cp18c6g.md) | major | 2020-07-16 14:18 UTC | 2020-08-10 23:09 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound Call Failures towards US phone numbers in Los Angeles](https://rewindex.com/company/plivo/incidents/7m3cwtg4348z.md) | minor | 2020-07-14 11:09 UTC | 2020-07-17 05:03 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [App-generated Email Delays](https://rewindex.com/company/smartsheet/incidents/qngz09q3frm4.md) | minor | 2020-07-16 21:25 UTC | 2020-07-17 22:15 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Aptible](https://rewindex.com/company/aptible.md) | [\[Scheduled\] Scheduled maintenance: auth.aptible.com and api.aptible.com](https://rewindex.com/company/aptible/incidents/8c6rj0p2n29z.md) | maintenance | 2020-07-17 01:00 UTC | 2020-07-17 01:22 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [\[Scheduled\] Netlify DNS Scheduled Maintenance](https://rewindex.com/company/netlify/incidents/j1xv08q544dr.md) | maintenance | 2020-07-17 02:00 UTC | 2020-07-17 02:50 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/wcbw2lhs826s.md) | maintenance | 2020-07-17 05:01 UTC | 2020-07-17 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/nkfhb2fhprmq.md) | maintenance | 2020-07-17 05:01 UTC | 2020-07-17 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/v4gmpp86vgy1.md) | maintenance | 2020-07-17 05:01 UTC | 2020-07-17 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Cellular](https://rewindex.com/company/sinch/incidents/48w4vzb4bn5x.md) | maintenance | 2020-07-17 05:01 UTC | 2020-07-17 08:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/q4hsbtmrjx5d.md) | maintenance | 2020-07-17 05:01 UTC | 2020-07-17 13:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/zw9q4sf40qht.md) | maintenance | 2020-07-17 05:01 UTC | 2020-07-17 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS towards US : T-Mobile](https://rewindex.com/company/plivo/incidents/8nvrhjqp67x0.md) | maintenance | 2020-07-17 06:00 UTC | 2020-07-17 10:00 UTC | resolved |

## Cite this

52 vendor-reported incidents started on 2020-07-17 (UTC) across 45 vendors, 24 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-07-17
- Citation: Rewindex daily outage roundup, “Outages on July 17, 2020” (2020-07-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-07-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 17, 2020 (2020-07-17)](https://rewindex.com/outages/2020-07-17)`


---
Canonical: https://rewindex.com/outages/2020-07-17 · Markdown: https://rewindex.com/outages/2020-07-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:27.799Z