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DNSimple: DNS Resolution issues

MajorStatus: resolvedStarted Resolved (53 min)1 updatednsimple.statuspage.io (opens in new tab)
Part of an outage event

Cloudflare outage, Jul 17, 2020 · 24 vendors, 24 incidents

DNSimple’s incident started in the same window without naming Cloudflare (timing only, not evidence of a link). (timing only, posted +28 min vs the first vendor naming Cloudflare)

Swipe sideways to see the whole diagram.

same windowCloudflareown incident not archivedWithin an hour6 vendors, 6 blamed CloudflareSigma Computing, WorkOS, Doppler, Linode (Akamai) +21 to 4 hours later1 vendor, 1 blamed CloudflareHotjarDNSimple (this incident)posted +28 min
same windowCloudflareown incident not archivedWithin an hour6 vendors, 6 blamed CloudflareSigma Computing, WorkOS,Doppler, Linode (Akamai) +21 to 4 hours later1 vendor, 1 blamed CloudflareHotjarDNSimple (this incident)posted +28 min
DNSimple is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>6 vendors, 6 blamed Cloudflare<br/>Sigma Computing, WorkOS, Doppler, Linode (Akamai) +2"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed Cloudflare<br/>Hotjar"]:::blames
  root --> h4
  me["DNSimple (this incident)<br/>posted +28 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    We are not seeing any more issues in resolution. If you continue to see any issues please let us know by emailing us at support@dnsimple.com We will be writing up a post-incident review and posting to our blog.

From DNSimple’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on dnsimple.statuspage.io (opens in new tab).

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