# DNSimple: DNS Resolution issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-07-17 21:28 UTC · Resolved: 2020-07-17 22:21 UTC · Duration: 53 min
- Updates: 1
- [Vendor status page: https://dnsimple.statuspage.io/incidents/fnjf36fwykl6](https://dnsimple.statuspage.io/incidents/fnjf36fwykl6)
- [Company: DNSimple](https://rewindex.com/company/dnsimple.md)

## Part of an outage event

- [Cloudflare outage, Jul 17, 2020: 24 vendors, 24 incidents](https://rewindex.com/events/2020-07-17-cloudflare)
- This incident started in the same window without naming Cloudflare (timing only, not evidence of a link). (timing only, posted +28 min vs the first vendor naming Cloudflare)

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>6 vendors, 6 blamed Cloudflare<br/>Sigma Computing, WorkOS, Doppler, Linode (Akamai) +2"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed Cloudflare<br/>Hotjar"]:::blames
  root --> h4
  me["DNSimple (this incident)<br/>posted +28 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2020-07-17 22:21 UTC: We are not seeing any more issues in resolution. If you continue to see any issues please let us know by emailing us at support@dnsimple.com We will be writing up a post-incident review and posting to our blog.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dnsimple/incidents/fnjf36fwykl6 · Markdown: https://rewindex.com/company/dnsimple/incidents/fnjf36fwykl6.md · JSON: https://rewindex.com/api/v1/companies/dnsimple/incidents/fnjf36fwykl6 · Generated 2026-10-20T00:51:26.459Z