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PandaDoc: PandaDoc customer support is unavailable

No impact listedStatus: resolvedStarted Resolved (44 min)1 updatestatus.pandadoc.com (opens in new tab)

Timeline of updates

  1. resolved

    Zendesk has posted an update and we can confirm that it's recovering back up. PandaDoc clients should now be able to start a chat or send us an email request. Please refer to Zendesk's status page for more information and any further updates: https://status.zendesk.com/ (opens in new tab)

From PandaDoc’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.pandadoc.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by PandaDoc, started 2020-07-17 21:35 UTC, resolved after 44 min, 1 update(s).

Title
PandaDoc customer support is unavailable
Vendor
PandaDoc
Date
URL
https://rewindex.com/company/pandadoc/incidents/sr31t3jsrkr9

PandaDoc profileRecent PandaDoc incidentsAll outages on July 17, 2020PandaDoc in July 2020MarkdownJSON