# PandaDoc: PandaDoc customer support is unavailable

> PandaDoc status incident “PandaDoc customer support is unavailable” on 2020-07-17: impact none (vendor’s label), 44 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pandadoc/incidents/sr31t3jsrkr9
Last updated: 2020-07-17T22:19:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-07-17 21:35 UTC · Resolved: 2020-07-17 22:19 UTC · Duration: 44 min
- Updates: 1
- [Vendor status page: https://status.pandadoc.com/incidents/sr31t3jsrkr9](https://status.pandadoc.com/incidents/sr31t3jsrkr9)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **resolved** 2020-07-17 22:19 UTC: Zendesk has posted an update and we can confirm that it's recovering back up. PandaDoc clients should now be able to start a chat or send us an email request. Please refer to Zendesk's status page for more information and any further updates: https://status.zendesk.com/

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by PandaDoc, started 2020-07-17 21:35 UTC, resolved after 44 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/pandadoc/incidents/sr31t3jsrkr9
- Citation: PandaDoc, “PandaDoc customer support is unavailable” (2020-07-17 21:35 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/incidents/sr31t3jsrkr9 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc customer support is unavailable (2020-07-17)](https://rewindex.com/company/pandadoc/incidents/sr31t3jsrkr9)`


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Canonical: https://rewindex.com/company/pandadoc/incidents/sr31t3jsrkr9 · Markdown: https://rewindex.com/company/pandadoc/incidents/sr31t3jsrkr9.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/sr31t3jsrkr9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:21:24.048Z