What vendors changed

BitriseLong waiting times on Mac stacks due to degraded VM startup

Bitrise reported major (SEV-1) degradation of Builds (CI), with long Mac stack queue waits and build start delays due to degraded VM startup. It started at 2025-11-10 11:10 UTC and resolved at 2025-11-10 11:14 UTC; the reported duration was 3 min. Engineering released a mitigating fix and monitored systems before resolution.

AsanaAsana downtime in all regions

Asana reported critical downtime in all regions affecting the app and API, from 2025-11-07 21:22 UTC to 2025-11-07 22:08 UTC (45 min). A routine configuration change caused the app to fail loading; Asana reverted it and restarted servers. Most users could not access the application; no data loss or security vulnerability was reported.

HHexIssues using 3.11 custom images

Hex reported a major Kernels incident affecting 3.11 custom images: projects could acquire a kernel but could not query data sources. It started at 2025-11-07 15:07 UTC and was resolved at 2025-11-07 19:28 UTC, lasting 4 h 21 min; Hex identified the issue and reported implementing a fix.

GustoChat channel unavailable

Gusto’s Chat System had a critical outage starting 2025-11-07 14:35 UTC, leaving the chat support channel unavailable. It was marked resolved at 2025-11-07 15:46 UTC after 1 h 11 min; Gusto advised customers to use phone or email support, but stated no cause or fix.

SurveyMonkeyAnalyze page not loading correctly on Windows 10 computers

SurveyMonkey’s Analyze page was not loading correctly on Windows 10 computers, affecting users in certain regions, like Australia. The vendor rated the impact major; the incident started at 2025-11-07 02:33 UTC and was resolved at 2025-11-07 03:02 UTC, lasting 29 min.

SStatsigClient SDK Initialization and Event Logging Unavailable for 5 minutes

Statsig reported a critical outage from 2025-11-07 00:33 UTC to 2025-11-07 00:38 UTC, lasting 5 min. Client SDK initialization failed for a majority of requests, and event logging calls also failed. The incident was resolved; Statsig expected most events to be recoverable through SDK-level retries.

GrammarlyIssues logging in at https://superhuman.com and https://app.grammarly.com

Grammarly reported a major login outage affecting https://superhuman.com and https://app.grammarly.com, starting 2025-11-06 22:29 UTC and lasting 4 h 18 min. A fix was implemented, and the incident was resolved at 2025-11-07 02:47 UTC.

LLlamaIndexElevated Job Error Rates

AActiveCampaignIssues with Automations and Campaign Link Tracking

ActiveCampaign reported a major incident affecting automations and campaign link tracking in the US Region, starting 2025-11-06 20:47 UTC. The vendor reported no continuing impact at 21:36 UTC and closed the incident at 2025-11-06 23:50 UTC; the recorded duration was 3 h 2 min.

PPinecone[Serverless][AWS][eu-west-1] 5xx errors on some write path operations

Pinecone reported a major incident causing 5xx errors on some Serverless write path operations in AWS eu-west-1, affecting customers writing to indexes in that region. It started at 2025-11-06 14:38 UTC and was resolved at 2025-11-06 14:40 UTC, lasting 2 min; no cause or fix was stated.

CCerebrasPartial Service Disruption

LLogRocketIngestion Instability

LogRocket reported major ingestion endpoint instability affecting Session Collection, starting at 2025-11-05 19:43 UTC and resolved at 2025-11-05 22:49 UTC. The incident lasted 3 h 5 min; no cause or specific fix was stated.

IInfluxData (InfluxDB Cloud)Degraded writes in AWS us-east-1 Serverless Cluster

SSalesforceMarketing Cloud Disruption: Marketing Cloud Core Service

AActiveCampaignEngineers are actively investigating reports of partners being unable to login to their partner portal

ActiveCampaign reported a major outage preventing partners from logging into the partner portal, affecting ARC & ARC Services in APAC, EU and US regions. It started at 2025-11-05 10:59 UTC and was resolved at 2025-11-05 13:24 UTC, lasting 2 h 24 min. Engineers applied a fix and confirmed resolution; the root cause was not specified.

DDrataSome customers unable to login

Some Drata customers could not log in to the Web Application during a critical incident that started at 2025-11-04 03:51 UTC and lasted 22 h 55 min, resolving at 2025-11-05 02:46 UTC. Drata identified the root cause without disclosing it and deployed a fix to all regions.

SSalesforceHeroku Feature Disruption: Cedar Common Runtime, Tools

SSalesforceMule Soft Service Disruption: Cloud Hub10 Applications-AP-SOUTHEAST-2

SquarespaceSite Loading and Editing issues - due to 503 errors

Squarespace reported a critical outage affecting Site Loading and Site Editing due to 503 errors, starting at 2025-11-03 17:22 UTC. A fix was implemented at 17:42 UTC, and the incident was resolved at 2025-11-03 18:55 UTC after 1 h 33 min.

WixRESOLVED: Issues adding and managing media to site

Wix reported a major incident affecting adding and managing media files on sites, involving Media - Upload and Upload. It started at 2025-11-03 12:05 UTC and was resolved at 2025-11-03 12:16 UTC, lasting 11 min; Wix identified the issue and reported implementing a fix.

ContentstackContentstack - AWS EU - Publishing Service Disruption

BrexSending money via international wire in non-USD currencies is unavailable

Brex reported a critical outage affecting Banking and Bill Pay: sending money or paying bills via international wire in non-USD currencies was unavailable. The incident started at 2025-11-01 20:06 UTC and was resolved at 2025-11-01 22:03 UTC, lasting 1 h 56 min.

SSalesforceService Disruption: Core Service

SSalesforceService Disruption: Core Service

SSalesforceService Disruption: Core Service

SSalesforceService Disruption: Core Service

CockroachDBStandard and Basic cluster creation on AWS delayed

CockroachDB reported a critical incident affecting Basic and Standard clusters on AWS: cluster creation, some edits, and Cloud Console functions were disrupted; GCP operated normally. It lasted 6 h 15 min, from 2025-10-31 15:54 UTC to 2025-10-31 22:09 UTC. The vendor resolved the underlying issue, re-enabled creation on all clouds, and confirmed all cluster operations were normal.

DDrataIntermittent Login Issues

Drata reported a major incident involving intermittent login issues starting at 2025-10-31 03:08 UTC, potentially disrupting customer access. A fix was deployed, and the incident was resolved at 2025-10-31 03:10 UTC after 2 min.

SSalesforceService Disruption: Core Service

SurveyMonkeyCharts are failing to load on the Analyze page of some SurveyMonkey accounts. Multi-survey Analysis not loading.

SurveyMonkey reported a major outage: charts failed to load on the Analyze page for some accounts, and Multi-survey Analysis was not loading. It started at 2025-10-31 00:50 UTC and was resolved at 2025-10-31 01:56 UTC, lasting 1 h 5 min; no cause or specific fix was stated.

DDrataPartial Outage for AI Answering

Drata reported a major partial outage affecting AIQA and Trust Library Answering, citing increased error rates from Google's AI infrastructure. The incident started at 2025-10-31 00:18 UTC and was resolved at 2025-10-31 01:05 UTC, lasting 46 min; Drata said it was working with Google, which was investigating.

Convexelevated latency/errors for a subset of customers

Convex reported major latency/errors for affected deployments starting 2025-10-30 23:43 UTC, resolved 2025-10-31 07:52 UTC after 8 h 8 min. A downstream-provider issue caused an inefficient database table format; Convex reported rewriting it and shedding load, with sporadic availability issues for a small subset of non-pro customers.

SStatsigDegraded SDK initialization global success rate

Statsig reported a major partial outage affecting SDK initialization APIs (/v1/initialize, /v1/download_config_specs, /v2/download_config_specs) in all clusters, reducing initialization success. It started at 2025-10-30 18:56 UTC and was resolved at 2025-10-30 19:20 UTC, lasting 24 min. The vendor attributed it to a networking configuration change and said it was reverting that change.

SSalesforceTableau Service Disruption: Analytics Cloud

BitriseQueues on M4 Pro

Bitrise reported a major (SEV-2) degradation affecting build queues on M4 Pro machines, with longer waits for builds to start; execution remained normal once a worker was allocated. It started at 2025-10-30 16:18 UTC and was resolved at 2025-10-30 17:55 UTC, lasting 1 h 37 min.

CockroachDBAdvanced Cluster Creation Delayed

CockroachDB reported a major degradation delaying Advanced cluster creation from 2025-10-30 14:50 UTC to 2025-10-30 16:05 UTC, lasting 1 h 15 min. Standard and Basic cluster creation remained normal. A mitigation restored creation, and all delayed clusters finished by resolution.

NeonNeon API and http requests connection issues

SSpeechmaticsOutage affecting Portal, Batch SaaS API and Management Platform APIEvent

SSalesforceMule Soft Service Disruption: Anypoint MQ-Admin-eu-central-1, Anypoint MQ-Broker-eu-central-1, Anypoint MQ-Broker-eu-west-1 +4 more

SquarespaceAcuity Scheduling / Slow loading or 500 errorsEvent

Acuity Scheduling experienced a major incident causing slow loading or 500 errors for some customers logging in or taking actions. It started at 2025-10-29 17:40 UTC and was resolved at 2025-10-29 21:31 UTC, lasting 3 h 50 min.

SSmartsheetInvestigating errors using Login with MicrosoftEvent

Smartsheet reported a major incident affecting Login with Microsoft and Single Sign On ( Company Credentials ), starting 2025-10-29 16:56 UTC and resolved 2025-10-30 01:24 UTC, lasting 8 h 28 min. Customers experienced authentication errors attributed to an Azure incident and a third-party authentication provider; a fix was implemented before resolution.

Jupyter (Anaconda)conda-forge CDN cloning delaysEvent

Major conda-forge CDN cloning delays affected conda.anaconda.org; the incident ran from 2025-10-29 16:37 UTC to 2025-10-29 18:03 UTC (1 h 25 min), with delays reported since 09:34 UTC. Longer channel cloning jobs were terminated prematurely; increasing the time limit resolved the issue.

UUnbouncePage Publishing Issues

Unbounce reported a major outage in Web Application (app.unbounce.com) that prevented page publishing, leaving users stuck at “We’re publishing your page.” It started at 2025-10-29 15:08 UTC and was resolved at 2025-10-29 15:40 UTC (computed duration: 31 min); all stuck pages were published, with no user action required.

OOrbEvent processing delays

AAblyWebhook delivery failures

Ably reported major Reactor Webhook delivery errors from 2025-10-29 08:57 UTC to 2025-10-29 09:42 UTC (computed duration: 44 min), resolved after a fix. The postmortem attributed the incident to a deployment and reported broader impact from 1134 on 28 October to 0936 on 29 October 2025 UTC.