Changes / Bitrise / Long waiting times on Mac stacks due to degraded VM startup
Bitrise: Major incident: Long waiting times on Mac stacks due to degraded VM startup
Summary
Bitrise reported major (SEV-1) degradation of Builds (CI), with long Mac stack queue waits and build start delays due to degraded VM startup. It started at 2025-11-10 11:10 UTC and resolved at 2025-11-10 11:14 UTC; the reported duration was 3 min. Engineering released a mitigating fix and monitored systems before resolution.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Long waiting times on Mac stacks due to degraded VM startup
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-11-10 11:10 UTC
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After: 2025-11-10 11:14 UTC
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After: ⚙️ Builds (CI)
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After: <b>We mitigated this incident and are currently monitoring our systems to resolve the elevated build queue times on Mac stacks.</b>
<b>Services:</b>
Build start times and Mac stack queue wait times
<b>Scope:</b>
Builds on Mac stacks
<b>Severity:</b>
SEV-1
<b>What we’re doing</b>
Our Engineering teams released a fix to mitigate this incident and now actively monitoring our systems.
<b>When will the next update be available?</b>
You can expect a status update in 30 minutes.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Long waiting times on Mac stacks due to degraded VM startup (this change) Bitrise reported major (SEV-1) degradation of Builds (CI), with long Mac stack queue waits and build start delays due to degraded VM startup. It started at 2025-11-10 11:10 UTC and resolved at 2025-11-10 11:14 UTC; the reported duration was 3 min. Engineering released a mitigating fix and monitored systems before resolution. | Major incident |