Changes / Salesforce / Heroku Feature Disruption: Cedar Common Runtime, Tools
Salesforce: Major incident: Heroku Feature Disruption: Cedar Common Runtime, Tools
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: major (vendor)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Heroku Feature Disruption: Cedar Common Runtime, Tools
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-11-03 22:32 UTC
Before: not present
After: 2025-11-03 23:11 UTC
Before: not present
After: 12 instances, Cedar Common Runtime, Tools
Before: not present
After: Between 22:32 UTC and 23:11 UTC, a feature disruption impacted Heroku services, which has since been resolved.
During the impact window, some Heroku users were unable to create new builds, promote existing releases, or upload slugs manually via the Heroku Platform API. Our investigation identified a recent change as the cause of the issue. To mitigate the impact, we reverted this change to its last known good state.
We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Heroku Feature Disruption: Cedar Common Runtime, Tools (this change) | Major incident |
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