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Salesforce: Heroku Feature Disruption: Cedar Common Runtime, Tools

Affected components: Cedar Common RuntimeTools12 instances

Timeline of updates

1. update2025-11-03 23:58 UTC

   Between 22:32 UTC and 23:11 UTC, a feature disruption impacted Heroku services, which has since been resolved. During the impact window, some Heroku users were unable to create new builds, promote existing releases, or upload slugs manually via the Heroku Platform API. Our investigation identified a recent change as the cause of the issue. To mitigate the impact, we reverted this change to its last known good state. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

Rewindex changes for this incident

• Major incident: Heroku Feature Disruption: Cedar Common Runtime, Tools 2025-11-03 22:32 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON