What vendors changed

GreenhouseDegraded performance and delayed search results in Greenhouse Recruiting

Greenhouse reported a major incident affecting job boards and search-related requests in Greenhouse Recruiting, causing slow or incomplete search results. It ran from 2026-02-17 23:33 UTC to 2026-02-18 00:18 UTC (45 min). Greenhouse implemented a fix and confirmed resolution.

SSmartsheetResource Management Advanced reports failing to create and refresh.

Smartsheet reported a major outage preventing Resource Management Advanced reports from being created or refreshed in the US Production environment, from 2026-02-17 16:08 UTC to 2026-02-17 18:55 UTC (2 h 46 min). A failure linking Resource Management Workflows to the main Data Shuttle engine caused the disruption; rolling back the most recent Data Shuttle deployment restored service.

GitLab500 Errors due to failures in Gitaly service nodes

SSalesforceService Disruption: Core Service

IInfluxData (InfluxDB Cloud)Outage of Cloud Dedicated Management API and Admin UI

RRunwayTasks cannot be created

Runway reported a critical outage preventing task creation across App, Backend and Public API, starting 2026-02-16 16:29 UTC and resolved at 2026-02-16 17:11 UTC (42 min). A fix restored functionality; delayed requests were expected to resume processing, and previously failed submissions could be retried.

MatillionOngoing platform instability impacting design and runtime of pipelines

Matillion reported critical platform instability affecting pipeline design and runtime in both EU and US regions. The incident started at 2026-02-16 16:27 UTC and was resolved at 2026-02-16 17:12 UTC, lasting 45 min; no cause or fix was stated.

MMonday.comInvestigating connectivity issues across accounts and devices

Monday.com reported a critical outage affecting platform connectivity, loading and automations, starting 2026-02-16 14:10 UTC and resolved at 2026-02-16 14:49 UTC (38 min). The postmortem attributed US customer downtime to an application-level bug introduced by a billing subsystem code change that increased platform load; a fix was implemented, and customers were advised to refresh their browsers.

Metabaseand MMetabase CloudSome Metabase functionality unavailable

Some Metabase functionality was unavailable on the Metabase Cloud Platform in a vendor-rated major incident starting 2026-02-16 02:48 UTC. It was resolved at 2026-02-16 03:15 UTC after 27 min; no cause or specific fix was stated.

AAblyElevated Attach Error Rate in eu-west-1

Ably reported a major incident involving elevated attachment errors in eu-west-1, affecting Ably Pub/Sub - Europe (Ireland) and Europe (Ireland). It started at 2026-02-14 05:57 UTC and lasted 8 min, resolving at 2026-02-14 06:05 UTC; Ably implemented a fix but did not state a cause.

UUnbounceClick Conversions Not Being Captured

Unbounce reported a major incident in which link-click conversions were not captured, starting 2026-02-13 22:40 UTC and resolved at 2026-02-13 23:34 UTC (54 min). A fix restored tracking, but affected conversions may not have been recorded; Unbounce was working to restore them.

Sumo LogicProblem with Metrics Collection in Australia (AU)

Sumo Logic reported a critical Metrics Collection incident in Australia (AU), causing latency in processing and displaying metrics data. It started at 2026-02-13 09:53 UTC and was resolved at 2026-02-13 10:43 UTC, lasting 50 min; a fix was implemented and normal operation restored.

AirtablePartial unavailability of Airtable 2026-02-12

Airtable reported a major partial outage starting 2026-02-13 05:40 UTC, marked resolved at 2026-02-13 07:49 UTC (2 h 8 min). Mitigation restored base reads/writes first, while adding collaborators/shares and creating/deleting applications remained unavailable. At resolution, all site functionality except billing management was reported working; billing restoration was ongoing.

AAshbyAll-in-One: Native E-signature Experiencing Errors

Ashby’s All-in-One native e-signatures were non-functional in a major outage starting 2026-02-13 05:10 UTC, lasting 5 h 5 min until 2026-02-13 10:15 UTC. Ashby could display success despite signatures not completing; customers needed DocuSign or an external e-signature service. The upstream provider resolved the issue.

SSalesforceService Disruption: Communities

LLaunchDarklyData attribution issues with Experimentation

LaunchDarkly reported a major Experimentation degradation starting 2026-02-12 23:30 UTC, lasting 4 h 8 min, with certain experiment iterations receiving incorrectly attributed data. The incident was resolved at 2026-02-13 03:39 UTC; LaunchDarkly confirmed results for active experiments were accurate again.

SubstackSubstack Availability Issues

Substack reported a major availability outage affecting Substack.com, Substack publications, and Writer dashboards starting at 2026-02-12 23:25 UTC. It lasted 1 h 5 min and was resolved at 2026-02-13 00:31 UTC; Substack reported implementing a fix but did not state a cause.

RubyGems.orgSearch degredation

PostmanAgent Mode unavailable

Postman's Agent Mode experienced high error rates in a critical incident affecting Postbot and US - Postbot. It started at 2026-02-12 16:51 UTC and was resolved at 2026-02-12 18:05 UTC, lasting 1 h 13 min; no cause or fix was stated.

IInfluxData (InfluxDB Cloud)Query errors in Azure West Europe

ContentstackContentstack Launch - Azure NA - Timeout Errors Impacting Deployments

JiraIncreased error rates on Jira and Jira Service Management Ecosystem Apps

Jira reported a major incident involving increased API error rates in Jira and Jira Service Management Ecosystem Apps, starting 2026-02-12 10:44 UTC and lasting 6 days 21 h. Forge and Connect apps were unaffected. The vendor ran a restoration process for affected apps and resolved permission errors across all Apps; the incident was resolved at 2026-02-19 08:04 UTC.

DDevin (Cognition)Devin unavailable for some users

CConfluentAll new cluster creations in Azure westus3, southcentralus, and eastus2 are failing

Confluent reported a major outage preventing all new Confluent Cloud cluster creations in Azure westus3, southcentralus, and eastus2, with customer impact starting February 11, 2026 at 09:50 UTC. The recorded incident lasted 4 h 30 min and was resolved at 2026-02-12 02:45 UTC; Confluent identified the issue with Azure support and confirmed cluster creation was fixed.

GitLabBranch creation is failing in Fix Pipeline and Duo Developer Flows

SquarespaceCustomers unable to create new trial sites

Customers were unable to create new trial sites in a major incident affecting Site Loading, starting 2026-02-11 20:18 UTC and resolved at 2026-02-11 22:00 UTC. The incident lasted 1 h 41 min; Squarespace reported monitoring and resolution but stated no cause or fix.

WarpService overload

SubstackSubstack Availability Issues

Substack reported a major outage affecting Substack.com, Substack publications and Writer dashboards, with loading issues starting at 2026-02-11 14:24 UTC. A fix was deployed, and services, error rates and latency returned to normal by 15:15 UTC; the incident was resolved at 2026-02-11 15:45 UTC, lasting 1 h 21 min.

SquarespaceAcuity Scheduling / Webhook delivery delay

Squarespace reported a major Acuity Scheduling webhook delivery delay from 2026-02-11 14:08 UTC to 2026-02-11 15:57 UTC, lasting 1 h 49 min. Customers relying on webhooks faced delayed delivery; Squarespace said it identified the cause and resolved the issue but did not disclose the cause or fix.

RRetell AICalls failing to start and concurrency stuck

RevenueCatIncreased error rate on our API

RevenueCat reported a major incident with increased API and dashboard errors from 2026-02-10 20:45 UTC to 2026-02-11 00:35 UTC, lasting 3 h 50 min. RevenueCat suspected a Cloudfront issue, applied an emergency mitigation, and purged the DNS cache; SDK APIs recovered, while DNS caching prolonged errors for some users before resolution.

SurveyMonkeyUsers on Canadian DC not able to complete some surveys from US DC

SurveyMonkey reported a major outage affecting users logged into its Canadian data center: submitting responses to a subset of surveys stored in the US data center returned errors. It started at 2026-02-10 19:20 UTC and was resolved at 2026-02-10 19:41 UTC, with a reported duration of 20 min; monitoring continued.

DDNSimpleInfrastructure Instability

AActiveCampaignActiveCampaign Reports Issue

ActiveCampaign reported a major reporting analytics issue affecting some users of Custom Reports, including US Region - Custom Reports, starting 2026-02-10 16:40 UTC. Engineers reported the issue fixed on 02-12 16:28 UTC and began monitoring; the incident closed at 2026-02-17 10:47 UTC, with a recorded duration of 6 days 18 h.

Webflow[RESOLVED] Reports of form notification emails not being delivered

Webflow reported a critical outage affecting form notification emails for some customers, starting 2026-02-10 16:11 UTC and resolved 2026-02-11 17:05 UTC (24 h 54 min). An upstream provider issue disrupted email processing; delivery was restored, while form submissions remained successfully processed and accessible via the Forms tab in Site Settings.

RRunwayIssues with Nano Banana Pro generations

Runway reported a major incident with increased failure rates for Nano Banana Pro generations affecting App, Backend, and Public API. It started at 2026-02-10 13:26 UTC and was marked resolved at 2026-02-10 15:46 UTC, lasting 2 h 20 min, although the final update still said investigation was ongoing; no cause or fix was stated.

Red Hat (incl. Quay.io)Hybrid Cloud Console Notifications partial outage

CloudinarySearch API and Media Library Issues

Cloudinary reported a major incident affecting Search API functionality and visibility of newly uploaded assets in Media Library, listing AP, EU and US Admin API components. Symptoms started around 04:30 UTC; the incident record ran from 2026-02-10 08:21 UTC to resolution at 2026-02-10 12:02 UTC (recorded duration: 3 h 41 min).

ConvexSome custom domains not working

Convex reported a major incident affecting many custom domains, which failed with TLS errors due to a misconfiguration; listed components were Free & Starter, Live Traffic - Database Services, and Live Traffic - Function Runtime. It lasted 35 min, from 2026-02-10 01:26 UTC to 2026-02-10 02:01 UTC; all hostnames were reconfigured before resolution.

Red Hat (incl. Quay.io)Quay.io UI Could Not Be Loaded

RRunwayIssues with Nano Banana Pro generations

Runway reported increased errors in Nano Banana Pro generations affecting App, Backend, and Public API, with major impact. The incident started at 2026-02-09 15:39 UTC and was resolved at 2026-02-09 17:57 UTC, lasting 2 h 17 min; no cause or fix was stated.

RRunwayIssues with Gemini 3 Pro (Nano Banana Pro) generations

Runway reported a major Backend incident causing increased error rates for Gemini 3 Pro (Nano Banana Pro) generations. It started at 2026-02-09 10:52 UTC and was resolved at 2026-02-09 12:11 UTC, lasting 1 h 19 min; Runway said it was no longer seeing high error rates for the model.

CockroachDBConnectivity issues to Standard and Basic clusters on AWS

CockroachDB reported a major incident affecting connectivity to Standard and Basic clusters on AWS, starting 2026-02-09 03:04 UTC and resolved at 2026-02-09 15:20 UTC (12 h 16 min). The vendor resolved an internal misconfiguration and reported normal cluster operation at 04:15 UTC, then monitored until resolution.

BbeehiivEmail sends are currently delayed

SSalesforceService Disruption: Core Service

JFrogPartial outage in JFrog Cloud Platform affecting services on Azure US West

JFrog reported a major partial outage affecting Azure US West customers, including Artifactory, Distribution, Pipelines, security services, Webhook and Web UI, caused by Azure infrastructure compute issues. It started at 2026-02-07 08:33 UTC and lasted 6 h 52 min; JFrog reported full restoration at 2026-02-07 15:26 UTC after the upstream outage was resolved.

ConvexConvex Dashboard Availability

Convex reported a major incident causing intermittent Dashboard and CLI errors on Free & Starter, starting 2026-02-07 02:50 UTC and resolved at 2026-02-07 03:06 UTC (15 min). An overloaded database was identified, and Convex reported scaling it; live traffic to Convex deployments was unaffected.

JiraDisrupted JIRA and JSM availability

Jira reported a critical outage affecting Jira and JSM access for some users in us-east-1, with connection failures and unavailable services. It started at 2026-02-06 20:24 UTC and was resolved at 2026-02-07 05:38 UTC, lasting 9 h 13 min; mitigation efforts included initiating a point-in-time recovery.

GrammarlyThe AI-powered Docs is not working as expected

Grammarly reported a critical interruption in Grammarly Editor that prevented access to AI-powered Docs and made some documents inaccessible. It started at 2026-02-06 20:09 UTC and was resolved at 2026-02-06 20:52 UTC, lasting 42 min. A fix was implemented at 20:36 UTC; no cause was stated.