Changes / Runway / Tasks cannot be created
Runway: Critical incident: Tasks cannot be created
Summary
Runway reported a critical outage preventing task creation across App, Backend and Public API, starting 2026-02-16 16:29 UTC and resolved at 2026-02-16 17:11 UTC (42 min). A fix restored functionality; delayed requests were expected to resume processing, and previously failed submissions could be retried.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Tasks cannot be created
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-02-16 16:29 UTC
Before: not present
After: 2026-02-16 17:11 UTC
Before: not present
After: App, Backend, Public API
Before: not present
After: We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
Before: not present
After: We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Before: not present
After: We are testing a potential fix to the issue.
Before: not present
After: We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried.
We're monitoring closely to ensure the fix fully resolves the issue for everyone.
Before: not present
After: We see signals that the fix succeeded and has restored functionality to all services.
Before: not present
After: All systems are fully operational.
Before: not present
After: This incident has now been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Tasks cannot be created (this change) Runway reported a critical outage preventing task creation across App, Backend and Public API, starting 2026-02-16 16:29 UTC and resolved at 2026-02-16 17:11 UTC (42 min). A fix restored functionality; delayed requests were expected to resume processing, and previously failed submissions could be retried. | Major incident |