Companies / Runway / incidents
Runway: Tasks cannot be created
Runway reported a critical outage preventing task creation across App, Backend and Public API, starting 2026-02-16 16:29 UTC and resolved at 2026-02-16 17:11 UTC (42 min). A fix restored functionality; delayed requests were expected to resume processing, and previously failed submissions could be retried.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: AppBackendPublic API
Timeline of updates
- investigating
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
- investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- investigating
We are testing a potential fix to the issue.
- monitoring
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
- monitoring
We see signals that the fix succeeded and has restored functionality to all services.
- monitoring
All systems are fully operational.
- resolved
This incident has now been resolved.
Rewindex changes for this incident
- Critical incident: Tasks cannot be created 2026-02-16 16:29 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Runway profile · Recent Runway incidents · Markdown · JSON