Changes / Ably / Elevated Attach Error Rate in eu-west-1
Ably: Major incident: Elevated Attach Error Rate in eu-west-1
Summary
Ably reported a major incident involving elevated attachment errors in eu-west-1, affecting Ably Pub/Sub - Europe (Ireland) and Europe (Ireland). It started at 2026-02-14 05:57 UTC and lasted 8 min, resolving at 2026-02-14 06:05 UTC; Ably implemented a fix but did not state a cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated Attach Error Rate in eu-west-1
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After: major
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After: resolved
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After: 2026-02-14 05:57 UTC
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After: 2026-02-14 06:05 UTC
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After: Ably Pub/Sub - Europe (Ireland), Europe (Ireland)
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After: We're experiencing an elevated level of attachment errors in eu-west-1 and are currently looking into the issue.
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After: The issue has been identified and a fix is being implemented.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has now been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated Attach Error Rate in eu-west-1 (this change) Ably reported a major incident involving elevated attachment errors in eu-west-1, affecting Ably Pub/Sub - Europe (Ireland) and Europe (Ireland). It started at 2026-02-14 05:57 UTC and lasted 8 min, resolving at 2026-02-14 06:05 UTC; Ably implemented a fix but did not state a cause. | Major incident |