Changes / Grammarly / The AI-powered Docs is not working as expected
Grammarly: Critical incident: The AI-powered Docs is not working as expected
Summary
Grammarly reported a critical interruption in Grammarly Editor that prevented access to AI-powered Docs and made some documents inaccessible. It started at 2026-02-06 20:09 UTC and was resolved at 2026-02-06 20:52 UTC, lasting 42 min. A fix was implemented at 20:36 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: The AI-powered Docs is not working as expected
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After: critical
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After: resolved
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After: 2026-02-06 20:09 UTC
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After: 2026-02-06 20:52 UTC
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After: Grammarly Editor
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After: We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
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After: A fix has been implemented and we are monitoring the results.
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After: We are continuing to monitor for any further issues.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: The AI-powered Docs is not working as expected (this change) Grammarly reported a critical interruption in Grammarly Editor that prevented access to AI-powered Docs and made some documents inaccessible. It started at 2026-02-06 20:09 UTC and was resolved at 2026-02-06 20:52 UTC, lasting 42 min. A fix was implemented at 20:36 UTC; no cause was stated. | Major incident |
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