Grammarly: The AI-powered Docs is not working as expected

Impact: criticalStatus: resolvedStarted 2026-02-06 20:09 UTCResolved 2026-02-06 20:52 UTC (43 min)4 updatesSource: stspg.io

Summary

Grammarly reported a critical interruption in Grammarly Editor that prevented access to AI-powered Docs and made some documents inaccessible. It started at 2026-02-06 20:09 UTC and was resolved at 2026-02-06 20:52 UTC, lasting 42 min. A fix was implemented at 20:36 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Grammarly Editor

Timeline of updates

investigating2026-02-06 20:09 UTC
We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
monitoring2026-02-06 20:36 UTC
A fix has been implemented and we are monitoring the results.
monitoring2026-02-06 20:36 UTC
We are continuing to monitor for any further issues.
resolved2026-02-06 20:52 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: The AI-powered Docs is not working as expected 2026-02-06 20:09 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grammarly profile · Recent Grammarly incidents · Markdown · JSON