# Grammarly: The AI-powered Docs is not working as expected

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-02-06 20:09 UTC · Resolved: 2026-02-06 20:52 UTC · Duration: 43 min
- Updates: 4 · Affected components: Grammarly Editor
- [Vendor status page: https://stspg.io/mhw4cg9g0wd9](https://stspg.io/mhw4cg9g0wd9)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)

## Summary

Grammarly reported a critical interruption in Grammarly Editor that prevented access to AI-powered Docs and made some documents inaccessible. It started at 2026-02-06 20:09 UTC and was resolved at 2026-02-06 20:52 UTC, lasting 42 min. A fix was implemented at 20:36 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-02-06 20:09 UTC: We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
- **monitoring** 2026-02-06 20:36 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-02-06 20:36 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-02-06 20:52 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-02-06 20:09 UTC: [Critical incident: The AI-powered Docs is not working as expected](https://rewindex.com/change/i74ef316dfd468c.md)


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Canonical: https://rewindex.com/company/grammarly/incidents/7kq441csmqkm · Markdown: https://rewindex.com/company/grammarly/incidents/7kq441csmqkm.md · JSON: https://rewindex.com/api/v1/companies/grammarly/incidents/7kq441csmqkm · Generated 2026-10-18T12:33:19.560Z