Changes / Sumo Logic / Problem with Metrics Collection in Australia (AU)
Sumo Logic: Critical incident: Problem with Metrics Collection in Australia (AU)
Summary
Sumo Logic reported a critical Metrics Collection incident in Australia (AU), causing latency in processing and displaying metrics data. It started at 2026-02-13 09:53 UTC and was resolved at 2026-02-13 10:43 UTC, lasting 50 min; a fix was implemented and normal operation restored.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Problem with Metrics Collection in Australia (AU)
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-02-13 09:53 UTC
Before: not present
After: 2026-02-13 10:43 UTC
Before: not present
After: Australia (AU) - Metrics Collection, Metrics Collection
Before: not present
After: We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.
Before: not present
After: We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.
Before: not present
After: We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When | Change | Kind |
|---|---|---|
| Critical incident: Problem with Metrics Collection in Australia (AU) (this change) Sumo Logic reported a critical Metrics Collection incident in Australia (AU), causing latency in processing and displaying metrics data. It started at 2026-02-13 09:53 UTC and was resolved at 2026-02-13 10:43 UTC, lasting 50 min; a fix was implemented and normal operation restored. | Major incident |
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