Sumo Logic: Problem with Metrics Collection in Australia (AU)

Impact: criticalStatus: resolvedStarted 2026-02-13 09:53 UTCResolved 2026-02-13 10:43 UTC (51 min)3 updatesSource: stspg.io

Summary

Sumo Logic reported a critical Metrics Collection incident in Australia (AU), causing latency in processing and displaying metrics data. It started at 2026-02-13 09:53 UTC and was resolved at 2026-02-13 10:43 UTC, lasting 50 min; a fix was implemented and normal operation restored.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Australia (AU) - Metrics CollectionMetrics Collection

Timeline of updates

investigating2026-02-13 09:53 UTC
We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.
monitoring2026-02-13 10:37 UTC
We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.
resolved2026-02-13 10:43 UTC
We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.

Rewindex changes for this incident

Critical incident: Problem with Metrics Collection in Australia (AU) 2026-02-13 09:53 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sumo Logic profile · Recent Sumo Logic incidents · Markdown · JSON