Sumo Logic change history

Sumo Logic reported a major Cloud SIEM APIs and Cloud SIEM UI outage in Europe 1 (EU) and Canada (CA), starting 2026-09-18 21:57 UTC and lasting 9 min. UI loading failures or errors could disrupt viewing Insights, managing detection rules, and investigating signals and records. A fix was implemented; normal operation was restored at 2026-09-18 22:07 UTC.

Sumo Logic reported a critical degradation affecting Logs Alerting and Metrics Alerting in Europe 2 (DE), causing latency, slowness, or delays displaying data. It started at 2026-08-10 09:55 UTC and was resolved at 2026-08-10 11:04 UTC, lasting 1 h 8 min; normal operation was restored.

Sumo Logic reported a major Data Indexing degradation in North America 1 (US1), causing latency in processing and displaying log data. It started at 2026-05-22 08:33 UTC and was resolved at 2026-05-22 10:26 UTC, lasting 1 h 52 min; normal operation was restored.

Sumo Logic reported a major Billing and Account Management outage: Parent organisations could not manage Child organisations when their list included Mumbai (IN). It started at 2026-05-08 10:50 UTC and was resolved at 2026-05-08 11:39 UTC (49 min), with normal operation restored.

Sumo Logic reported a major degradation in North America 1 (US1) from 2026-05-08 01:27 UTC to 2026-05-08 04:05 UTC, lasting 2 h 37 min. A cloud provider availability-zone failure caused log, metrics and tracing delays, CSE UI slowness and API latency or errors; raw data ingestion continued. Normal operation was restored.

Sumo Logic reported a critical Metrics Collection incident in Australia (AU), causing latency in processing and displaying metrics data. It started at 2026-02-13 09:53 UTC and was resolved at 2026-02-13 10:43 UTC, lasting 50 min; a fix was implemented and normal operation restored.