# Sumo Logic change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Sumo Logic](https://rewindex.com/company/sumo-logic.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 6 | 6 | 2026-09-18 21:57 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-09-18 21:57 UTC | Major incident | [Major incident: Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA)](https://rewindex.com/change/i97e01b328de9e6.md) | outage | Sumo Logic reported a major Cloud SIEM APIs and Cloud SIEM UI outage in Europe 1 (EU) and Canada (CA), starting 2026-09-18 21:57 UTC and lasting 9 min. UI loading failures or errors could disrupt viewing Insights, managing detection rules, and investigating signals and records. A fix was implemented; normal operation was restored at 2026-09-18 22:07 UTC. |
| 2026-08-10 09:55 UTC | Major incident | [Critical incident: Problem with Logs Alerting and Metrics Alerting in Europe 2 (DE)](https://rewindex.com/change/ib991abe6e9c136.md) | degradation | Sumo Logic reported a critical degradation affecting Logs Alerting and Metrics Alerting in Europe 2 (DE), causing latency, slowness, or delays displaying data. It started at 2026-08-10 09:55 UTC and was resolved at 2026-08-10 11:04 UTC, lasting 1 h 8 min; normal operation was restored. |
| 2026-05-22 08:33 UTC | Major incident | [Major incident: Problem with Data Indexing in North America 1 (US1)](https://rewindex.com/change/i4544582b1d5334.md) | degradation | Sumo Logic reported a major Data Indexing degradation in North America 1 (US1), causing latency in processing and displaying log data. It started at 2026-05-22 08:33 UTC and was resolved at 2026-05-22 10:26 UTC, lasting 1 h 52 min; normal operation was restored. |
| 2026-05-08 10:50 UTC | Major incident | [Major incident: Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE), Australia (AU), Japan (JP), Canada (CA), Korea (KR), America Federal (FED), Zurich (CH)](https://rewindex.com/change/i51aeca3458d042.md) | outage | Sumo Logic reported a major Billing and Account Management outage: Parent organisations could not manage Child organisations when their list included Mumbai (IN). It started at 2026-05-08 10:50 UTC and was resolved at 2026-05-08 11:39 UTC (49 min), with normal operation restored. |
| 2026-05-08 01:27 UTC | Major incident | [Major incident: Problem with CSE APIs, CSE UI, Data Indexing, Metrics Alerting, Metrics Collection and Tracing Collection in North America 1 (US1)](https://rewindex.com/change/i32ae2ad87c70f8.md) | degradation | Sumo Logic reported a major degradation in North America 1 (US1) from 2026-05-08 01:27 UTC to 2026-05-08 04:05 UTC, lasting 2 h 37 min. A cloud provider availability-zone failure caused log, metrics and tracing delays, CSE UI slowness and API latency or errors; raw data ingestion continued. Normal operation was restored. |
| 2026-02-13 09:53 UTC | Major incident | [Critical incident: Problem with Metrics Collection in Australia (AU)](https://rewindex.com/change/i1345907ec84188.md) | degradation | Sumo Logic reported a critical Metrics Collection incident in Australia (AU), causing latency in processing and displaying metrics data. It started at 2026-02-13 09:53 UTC and was resolved at 2026-02-13 10:43 UTC, lasting 50 min; a fix was implemented and normal operation restored. |


---
Canonical: https://rewindex.com/company/sumo-logic/changes · Markdown: https://rewindex.com/company/sumo-logic/changes.md · JSON: https://rewindex.com/api/v1/companies/sumo-logic/changes · Generated 2026-10-18T00:37:56.388Z