Changes / Sumo Logic / Problem with Logs Alerting and Metrics Alerting in Europe 2 (DE)

Sumo Logic: Critical incident: Problem with Logs Alerting and Metrics Alerting in Europe 2 (DE)

Summary

Sumo Logic reported a critical degradation affecting Logs Alerting and Metrics Alerting in Europe 2 (DE), causing latency, slowness, or delays displaying data. It started at 2026-08-10 09:55 UTC and was resolved at 2026-08-10 11:04 UTC, lasting 1 h 8 min; normal operation was restored.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Problem with Logs Alerting and Metrics Alerting in Europe 2 (DE)
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-10 09:55 UTC
AddedResolved time#5
Before: not present
After: 2026-08-10 11:04 UTC
AddedAffected components#6
Before: not present
After: Europe 2 (DE) - Logs Alerting, Europe 2 (DE) - Metrics Alerting, Logs Alerting, Metrics Alerting
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating reports of problems with Logs Alerting and Metrics Alerting, which are resulting in latency, slowness, or delay in displaying data. We will provide more information soon.
AddedUpdateidentified#8
Before: not present
After: We have identified the source of the issue affecting Logs Alerting and Metrics Alerting, which are resulting in latency, slowness, or delay in displaying data. We are working on a fix for the problem.
AddedUpdateresolved#9
Before: not present
After: We are no longer seeing issues with Logs Alerting and Metrics Alerting and normal operation has been restored at this time.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Problem with Logs Alerting and Metrics Alerting in Europe 2 (DE) (this change)
Sumo Logic reported a critical degradation affecting Logs Alerting and Metrics Alerting in Europe 2 (DE), causing latency, slowness, or delays displaying data. It started at 2026-08-10 09:55 UTC and was resolved at 2026-08-10 11:04 UTC, lasting 1 h 8 min; normal operation was restored.
Major incident

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