Changes / Sumo Logic / Problem with Data Indexing in North America 1 (US1)
Sumo Logic: Major incident: Problem with Data Indexing in North America 1 (US1)
Summary
Sumo Logic reported a major Data Indexing degradation in North America 1 (US1), causing latency in processing and displaying log data. It started at 2026-05-22 08:33 UTC and was resolved at 2026-05-22 10:26 UTC, lasting 1 h 52 min; normal operation was restored.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Problem with Data Indexing in North America 1 (US1)
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-05-22 08:33 UTC
Before: not present
After: 2026-05-22 10:26 UTC
Before: not present
After: Data Indexing, North America 1 (US1) - Data Indexing
Before: not present
After: We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon.
[Identified] - 9:15 UTC
We have identified the source of the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.
Before: not present
After: We are no longer seeing issues with Data Indexing and normal operation has been restored at this time.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Problem with Data Indexing in North America 1 (US1) (this change) Sumo Logic reported a major Data Indexing degradation in North America 1 (US1), causing latency in processing and displaying log data. It started at 2026-05-22 08:33 UTC and was resolved at 2026-05-22 10:26 UTC, lasting 1 h 52 min; normal operation was restored. | Major incident |
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