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Sumo Logic: Problem with Data Indexing in North America 1 (US1)

Impact: majorStatus: resolvedStarted Resolved (1.9 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Sumo Logic reported a major Data Indexing degradation in North America 1 (US1), causing latency in processing and displaying log data. It started at 2026-05-22 08:33 UTC and was resolved at 2026-05-22 10:26 UTC, lasting 1 h 52 min; normal operation was restored.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Data IndexingNorth America 1 (US1) - Data Indexing

Timeline of updates

  1. investigating

    We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon. [Identified] - 9:15 UTC We have identified the source of the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.

  2. resolved

    We are no longer seeing issues with Data Indexing and normal operation has been restored at this time.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sumo Logic profile · Recent Sumo Logic incidents · Markdown · JSON