Changes / Greenhouse / Degraded performance and delayed search results in Greenhouse Recruiting
Greenhouse: Major incident: Degraded performance and delayed search results in Greenhouse Recruiting
Summary
Greenhouse reported a major incident affecting job boards and search-related requests in Greenhouse Recruiting, causing slow or incomplete search results. It ran from 2026-02-17 23:33 UTC to 2026-02-18 00:18 UTC (45 min). Greenhouse implemented a fix and confirmed resolution.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 97%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Degraded performance and delayed search results in Greenhouse Recruiting
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-02-17 23:33 UTC
Before: not present
After: 2026-02-18 00:18 UTC
Before: not present
After: Greenhouse Job Boards, Greenhouse Recruiting - Silo 1, Greenhouse Recruiting - Silo 101, Greenhouse Recruiting - Silo 2, Greenhouse Recruiting - Silo 201, Greenhouse Recruiting - Silo 3, Greenhouse Recruiting - Silo 4, Greenhouse Recruiting - Silo 5, Greenhouse Recruiting - Silo 6, Greenhouse Recruiting - Silo 7, Greenhouse Recruiting - Silo 8, Greenhouse Recruiting - Silo 9, Silo 1, Silo 101, Silo 2, Silo 201, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9
Before: not present
After: We are investigating an issue causing degraded performance with job boards and errors with search-related requests. Some customers may see slow or incomplete search results.
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After: We are continuing to investigate this issue.
Before: not present
After: A fix has been implemented, performance and search results should be operating normally .
We are closely monitoring performance and will provide a final update once the issue is fully resolved.
Before: not present
After: The issue has been resolved and we are no longer seeing any issues with degraded performance.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Degraded performance and delayed search results in Greenhouse Recruiting (this change) Greenhouse reported a major incident affecting job boards and search-related requests in Greenhouse Recruiting, causing slow or incomplete search results. It ran from 2026-02-17 23:33 UTC to 2026-02-18 00:18 UTC (45 min). Greenhouse implemented a fix and confirmed resolution. | Major incident |
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