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Greenhouse: Degraded performance and delayed search results in Greenhouse Recruiting

Impact: majorStatus: resolvedStarted Resolved (45 min)4 updatesSource: stspg.io (opens in new tab)
Summary

Greenhouse reported a major incident affecting job boards and search-related requests in Greenhouse Recruiting, causing slow or incomplete search results. It ran from 2026-02-17 23:33 UTC to 2026-02-18 00:18 UTC (45 min). Greenhouse implemented a fix and confirmed resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Greenhouse Recruiting - Silo 8Silo 8Greenhouse Recruiting - Silo 2Silo 2Greenhouse Recruiting - Silo 7Silo 7Greenhouse Recruiting - Silo 1Silo 1Greenhouse Recruiting - Silo 9Silo 9Greenhouse Recruiting - Silo 3Silo 3Greenhouse Recruiting - Silo 101Silo 101Greenhouse Recruiting - Silo 5Silo 5Greenhouse Job BoardsGreenhouse Recruiting - Silo 4Silo 4Greenhouse Recruiting - Silo 6Silo 6Greenhouse Recruiting - Silo 201Silo 201

Timeline of updates

  1. investigating

    We are investigating an issue causing degraded performance with job boards and errors with search-related requests. Some customers may see slow or incomplete search results.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    A fix has been implemented, performance and search results should be operating normally . We are closely monitoring performance and will provide a final update once the issue is fully resolved.

  4. resolved

    The issue has been resolved and we are no longer seeing any issues with degraded performance.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Greenhouse profile · Recent Greenhouse incidents · Markdown · JSON