# Greenhouse: Degraded performance and delayed search results in Greenhouse Recruiting

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-17 23:33 UTC · Resolved: 2026-02-18 00:18 UTC · Duration: 45 min
- Updates: 4 · Affected components: Greenhouse Recruiting - Silo 8, Silo 8, Greenhouse Recruiting - Silo 2, Silo 2, Greenhouse Recruiting - Silo 7, Silo 7, Greenhouse Recruiting - Silo 1, Silo 1, Greenhouse Recruiting - Silo 9, Silo 9, Greenhouse Recruiting - Silo 3, Silo 3, Greenhouse Recruiting - Silo 101, Silo 101, Greenhouse Recruiting - Silo 5, Silo 5, Greenhouse Job Boards, Greenhouse Recruiting - Silo 4, Silo 4, Greenhouse Recruiting - Silo 6, Silo 6, Greenhouse Recruiting - Silo 201, Silo 201
- [Vendor status page: https://stspg.io/781y2593wnln](https://stspg.io/781y2593wnln)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Summary

Greenhouse reported a major incident affecting job boards and search-related requests in Greenhouse Recruiting, causing slow or incomplete search results. It ran from 2026-02-17 23:33 UTC to 2026-02-18 00:18 UTC (45 min). Greenhouse implemented a fix and confirmed resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-02-17 23:33 UTC: We are investigating an issue causing degraded performance with job boards and errors with search-related requests. Some customers may see slow or incomplete search results.
- **investigating** 2026-02-17 23:34 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-02-18 00:05 UTC: A fix has been implemented, performance and search results should be operating normally . We are closely monitoring performance and will provide a final update once the issue is fully resolved.
- **resolved** 2026-02-18 00:18 UTC: The issue has been resolved and we are no longer seeing any issues with degraded performance.

## Rewindex changes for this incident

- 2026-02-17 23:33 UTC: [Major incident: Degraded performance and delayed search results in Greenhouse Recruiting](https://rewindex.com/change/idead8291fcad45.md)


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Canonical: https://rewindex.com/company/greenhouse/incidents/hkm0jchrhndj · Markdown: https://rewindex.com/company/greenhouse/incidents/hkm0jchrhndj.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/hkm0jchrhndj · Generated 2026-10-18T10:42:12.669Z