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Greenhouse change history

16Major incident
When (UTC)ChangeKind
Major incident: Onboarding UKG Pro Issues
Greenhouse reported a major HRIS Link UKG Pro Onboarding Integration incident: some customers’ new hires could fail to sync to UKG. It ran from 2026-10-16 22:44 UTC to 2026-10-17 04:24 UTC (5 h 40 min). Greenhouse implemented a fix and said it was restoring affected connections and would resend pending hires; no customer action was needed.
Major incident
Major incident: MyGreenhouse: Job Search unavailable
MyGreenhouse job search was unavailable to job seekers in a major-impact outage starting 2026-09-21 16:37 UTC. The incident lasted 38 min and was resolved at 2026-09-21 17:15 UTC; Greenhouse reported identifying the issue and implementing a fix but gave no cause.
Major incident
Major incident: Partial Service Disruption
Greenhouse reported a major partial disruption affecting job creation and causing multiple confirmation emails to be sent to candidates on Greenhouse Recruiting - Silo 201 and Silo 201. It started at 2026-09-02 08:06 UTC and lasted 26 min, resolving at 2026-09-02 08:32 UTC after a fix was implemented; all services returned to normal.
Major incident
Major incident: Partial Service Disruption
Greenhouse reported a major partial disruption in Greenhouse Recruiting - Silo 1, affecting user searches, candidate unhire actions, emails, availability requests, referrals, offer letters, scorecards, candidate notes and interview-plan editing. It started 2026-08-05 02:18 UTC and resolved 2026-08-05 13:29 UTC (11 h 10 min); a fix was implemented at 08-05 03:56 UTC.
Major incident
Major incident: Microsoft 365 Delivery IssuesMajor incident
Major incident: BIC: Delays in delivering data for Silo 1Major incident
Major incident: BIC: Delays in delivering dataMajor incident
Major incident: Adobe Acrobat Sign experiencing issues sending for signatureMajor incident
Major incident: ReadMe - Harvest API Docs outageMajor incident
Critical incident: GHR OutageMajor incident
Major incident: Performance DegradationMajor incident
Major incident: Some job posts not appearingMajor incident
Major incident: Harvest API Issues on Silo 101Major incident
Major incident: Interview Scheduling ErrorsMajor incident
Critical incident: Public, Greenhouse Hosted Job Boards Not RespondingMajor incident
Major incident: Degraded performance and delayed search results in Greenhouse RecruitingMajor incident