Changes / Greenhouse / Interview Scheduling Errors

Greenhouse: Major incident: Interview Scheduling Errors

Summary

Greenhouse reported a major incident causing interview scheduling errors for some users, starting 2026-03-18 15:19 UTC and resolved 2026-03-18 17:04 UTC; the reported duration was 1 h 44 min. A fix was applied at 03-18 15:44 UTC, followed by monitoring; no cause was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Interview Scheduling Errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-18 15:19 UTC
AddedResolved time#5
Before: not present
After: 2026-03-18 17:04 UTC
AddedAffected components#6
Before: not present
After: Greenhouse Recruiting - Silo 1, Greenhouse Recruiting - Silo 101, Greenhouse Recruiting - Silo 2, Greenhouse Recruiting - Silo 201, Greenhouse Recruiting - Silo 3, Greenhouse Recruiting - Silo 4, Greenhouse Recruiting - Silo 5, Greenhouse Recruiting - Silo 6, Greenhouse Recruiting - Silo 7, Greenhouse Recruiting - Silo 8, Greenhouse Recruiting - Silo 9, Silo 1, Silo 101, Silo 2, Silo 201, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9
AddedUpdateinvestigating#7
Before: not present
After: Some users are experiencing errors when scheduling interviews. Our team is actively investigating the issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified, and the team is working to apply a fix.
AddedUpdatemonitoring#9
Before: not present
After: A fix was applied, and the team is actively monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Interview Scheduling Errors (this change)
Greenhouse reported a major incident causing interview scheduling errors for some users, starting 2026-03-18 15:19 UTC and resolved 2026-03-18 17:04 UTC; the reported duration was 1 h 44 min. A fix was applied at 03-18 15:44 UTC, followed by monitoring; no cause was stated.
Major incident

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