rewindex

ChangesGreenhouseIssues with Adobe Sign

Greenhouse: Incident updated: Issues with Adobe Sign

Incident updateNormal progress (typesafe/jev-1.13-20260917, 83%)Changed status.greenhouse.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Greenhouse removed; blue is what they added. Muted text is unchanged context.

ChangedUpdatemonitoring#1
Before: A fix has been implemented and we are monitoring the results.
After: We are monitoring the Adobe incident and will provide updates as they are available.
AddedUpdatemonitoring#2
Before: not present
After: We're aware that some customers in North America may see delays or errors when sending offer letters for e-signature with Adobe Acrobat Sign. The Adobe preparation window may load slowly or not finish loading, and resending may not resolve it. This is caused by an issue on Adobe's side that is slowing down document processing for Acrobat Sign in North America. Adobe is investigating, and you can follow their updates on the Adobe status page (Adobe Acrobat Sign, issue #202610270039). Other Greenhouse features are not affected, and offers that were already sent are not affected. We recommend waiting before trying again, because repeated attempts can create duplicate drafts. We'll update this page as Adobe makes progress.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

Tuesday, October 27

2 incident changes

Cite this

Incident updated: Issues with Adobe Sign on Greenhouse’s status page, changed 2026-10-27 17:33 UTC (change 1 of 2).

Title
Incident updated: Issues with Adobe Sign
Vendor
Greenhouse
Date
URL
https://rewindex.com/change/raad73833df1035

All Greenhouse changesGreenhouse profileMarkdownJSON