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CompaniesGreenhouseIncidents

Greenhouse: Issues with Adobe Sign

MinorStatus: resolvededitedStarted Resolved (3.2 h)4 updatesstatus.greenhouse.io (opens in new tab)

Affected components: Adobe Acrobat SignThird-Party Integrations - Adobe Acrobat Sign

Timeline of updates

  1. investigating

    Adobe is experiencing an incident with Core Services, which is causing issues with document signing. We are monitoring this incident.

  2. monitoringEdited

    We are monitoring the Adobe incident and will provide updates as they are available.

  3. monitoring

    We're aware that some customers in North America may see delays or errors when sending offer letters for e-signature with Adobe Acrobat Sign. The Adobe preparation window may load slowly or not finish loading, and resending may not resolve it.
    This is caused by an issue on Adobe's side that is slowing down document processing for Acrobat Sign in North America. Adobe is investigating, and you can follow their updates on the Adobe status page (Adobe Acrobat Sign, issue #202610270039).
    Other Greenhouse features are not affected, and offers that were already sent are not affected. We recommend waiting before trying again, because repeated attempts can create duplicate drafts. We'll update this page as Adobe makes progress.

  4. resolved

    Adobe has resolved their issues with Acrobat Sign as of 3:22 PM EDT. We are closing our incident as well.

Changes Rewindex caught on this incident

Archive proof

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Impact, status and times are the vendor’s own, as last archived. View on status.greenhouse.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Greenhouse, started 2026-10-27 16:52 UTC, resolved after 3.2 h, 4 update(s); edited after publishing.

Title
Issues with Adobe Sign
Vendor
Greenhouse
Date
URL
https://rewindex.com/company/greenhouse/incidents/l64ymrndpwv7

Greenhouse profileRecent Greenhouse incidentsAll outages on October 27, 2026Greenhouse in October 2026MarkdownJSON